Order Confirmation break line text

  • Resolved MasterJ07

    (@johnregalado007)


    3 years, 11 months ago

    Good day we have this germanized plugin on our site
    and we tried to put text on Confirmation text but we want to have a break for every paragraph but HTML tag is not working even if we set this on HTML
    https://www.screencast.com/t/hUr9ajrU

    We tried <br>, <p>, etc. that breaks the line but still not working any idea how to fix this?

    Looking forward for any help thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author vendidero

    (@vendidero)

    Hi there,

    this text is not made for HTML content. This is a plain-text box which should be used to insert a small plain-text to confirm the order to the customer. This setting is not suitable to customize the email. You should override the email template (there should be a small hint regarding this option at the end of the setting page) to customize the email further.

    Cheers

    • This reply was modified 3 years, 11 months ago by vendidero.

    I think this is the confirmation mail from WooCommerce und it isn′t done for the HTML code.

    Thread Starter MasterJ07

    (@johnregalado007)

    @vendiderosupport
    No this is from Germanized plugin which auto generated by your plugin..
    on woocommerce email

    as on my checking today I deactivated the germanized plugin and the order confirmation is gone then I set it back which generate this email by the plugin

    all we want is to have a line break on the text

    Thread Starter MasterJ07

    (@johnregalado007)

    @vendidero

    So this is not possible to have a break on the text? is that what you saying?
    instead we need to put the full text on the template am I correct?

    cheers.

    Plugin Author vendidero

    (@vendidero)

    Hi @johnregalado007,

    jep, that’s right. For HTML support you’ll need to override/adjust the template instead.

    Cheers

    Thread Starter MasterJ07

    (@johnregalado007)

    @vendidero

    Thanks for that info really appreciated that,

    but at this moment this how our email show to send to customer https://www.screencast.com/t/dqIvIFzPys

    So basically how can we show this messages same position on the email template here?
    https://www.screencast.com/t/Yqn9VT29

    Cheers

    Thread Starter MasterJ07

    (@johnregalado007)

    Ohh no worries I found a solution on how todo that here https://pastebin.com/X3CQPGv9

    Thanks for the help and we really appreciated that

Viewing 7 replies - 1 through 7 (of 7 total)
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