Order confirmation in the Zettle app

  • Resolved Lara1709

    (@lara1709)


    1 month, 3 weeks ago

    Hello, I have installed the plugin and everything is running smoothly, the products are synchronized. Unfortunately, I cannot see in the Zettle app that orders have been received via the WooCommerce online-shop. Is this a configuration error from me or is this generally not possible? I would be very grateful for any feedback.
    Monika

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @lara1709,

    Thank you for your message.

    Please keep in mind that our plugin is responsible only for syncing products and stock, but not the orders. Unfortunately, syncing orders from WooCommerce to the Zettle app is not something that can be handled with our plugin.

    Let me know if you have any other questions!

    Kind Regards,

    Krystian

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @lara1709

    Since the action/function you are mentioning is not a part of our plugin’s functioning, we will close this thread, as we don’t believe our plugins should perform any order confirmation actvity.

    If you still have any question, please reply to this thread or open a new one.

    Kind regards,
    Joost

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