• Resolved maipiusenza

    (@maipiusenza)


    Hi, I have a B2B site that needs to manage large orders. It is for a clothing distributor, so with size/color variations.
    I can have an order of 50-60 products that, with variations, can generate 3.000-6.000 “pieces” in the cart (I mean, if product A red size S has 5 items and blu size S has 3 items, I count 8 “pieces” in total).
    Each product can have from 4-5 (single color, multiple sizes) to 50-100 variations (multiple colors for each size).
    There is no payment gateway as it is for reseller that will pay later.
    as I click on “place order” button, the circle starts rotating and it remains that way for a time that may vary from 4-5 minutes to even 20 minutes.
    The confirmation email arrive a couple of minutes before circle finish to rotate and lead to the confirmation page.

    I already tried to:
    – disable all the plugins except Woocommerce
    – run it with twenty-twentytwo theme
    – use add_filter( ‘woocommerce_defer_transactional_emails’,’__return_true’ );
    – disable ajax on woocommerce > settings > products > general
    – change server, it was on a good one, now is on a high performance server but the problem persists.

    Any idea on why it happens and how to solve it?
    Thanks

    here it is the woocommerce > status code

    WordPress Environment
    
    WordPress address (URL): https://staging.mysite.it
    Site address (URL): https://staging.mysite.it
    WC Version: 7.3.0
    REST API Version: ?</img> 7.3.0
    WC Blocks Version: ?</img> 9.1.5
    Action Scheduler Version: ?</img> 3.4.0
    Log Directory Writable: ?</img>
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?</img>
    Language: it_IT
    External object cache: –
    
    Server Environment
    
    Server Info: Apache
    PHP Version: 8.1.13
    PHP Post Max Size: 150 MB
    PHP Time Limit: 180
    PHP Max Input Vars: 35000
    cURL Version: 7.86.0
    OpenSSL/1.1.1s
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.38-log
    Max Upload Size: 150 MB
    Default Timezone is UTC: ?</img>
    fsockopen/cURL: ?</img>
    SoapClient: ?</img>
    DOMDocument: ?</img>
    GZip: ?</img>
    Multibyte String: ?</img>
    Remote Post: ?</img>
    Remote Get: ?</img>
    
    Database
    
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    WC Database Prefix: wpck_
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    Dimensione dati database: 721.42MB
    Dimensione indice database: 486.56MB
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    Post Type Counts
    
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    Secure connection (HTTPS): ?</img>
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    Active Plugins (1)
    
    WooCommerce: by Automattic – 7.3.0
    
    Inactive Plugins (67)
    
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    Notes: 22
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Viewing 5 replies - 16 through 20 (of 20 total)
  • Thread Starter maipiusenza

    (@maipiusenza)

    Any update? I can change the server if needed, but I don’t think it may change a 30 minutes waiting time into 10 seconds. As said, the server is already a good one.
    So again, is there a chance to make a test on an official woocommerce server to see how it works in a similar situation?

    Plugin Support Paulo P – a11n

    (@paulostp)

    Hello,

    do you have a testing server to reproduce the same situation (brand new installation, with same amount of products/variations) and see how much does woocommerce take to manage similar orders?

    Yes, but we don’t have your dataset yet. Could you export your product data to CSV for both parent products and variations?
    That set will do:?

    175 products
    
    1.011 variations
    
    6.361 “pieces”

    Feel free to share a link to a file hosting service like Google Drive.

    The test is simple.?Add any product to cart and checkout, correct?

    Best,

    Thread Starter maipiusenza

    (@maipiusenza)

    Ok I can do it, but How can I share it in a protected way? They are real data and can’t be shared to any reader.

    Thanks

    Plugin Support B C. a11n

    (@battouly)

    Hi @maipiusenza ,

    Ok I can do it, but How can I share it in a protected way? They are real data and can’t be shared to any reader.

    Please contact us at WooCommerce.com > My Account > Support to share the file. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    Best!

    Thread Starter maipiusenza

    (@maipiusenza)

    ok, done

Viewing 5 replies - 16 through 20 (of 20 total)
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