Order creation is extremely slow (5-20 minutes)
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Hi, I have a B2B site that needs to manage large orders. It is for a clothing distributor, so with size/color variations.
I can have an order of 50-60 products that, with variations, can generate 3.000-6.000 “pieces” in the cart (I mean, if product A red size S has 5 items and blu size S has 3 items, I count 8 “pieces” in total).
Each product can have from 4-5 (single color, multiple sizes) to 50-100 variations (multiple colors for each size).
There is no payment gateway as it is for reseller that will pay later.
as I click on “place order” button, the circle starts rotating and it remains that way for a time that may vary from 4-5 minutes to even 20 minutes.
The confirmation email arrive a couple of minutes before circle finish to rotate and lead to the confirmation page.
I already tried to:
– disable all the plugins except Woocommerce
– run it with twenty-twentytwo theme
– use add_filter( ‘woocommerce_defer_transactional_emails’,’__return_true’ );
– disable ajax on woocommerce > settings > products > general
– change server, it was on a good one, now is on a high performance server but the problem persists.
Any idea on why it happens and how to solve it?
Thanks
here it is the woocommerce > status codeWordPress Environment WordPress address (URL): https://staging.mysite.it Site address (URL): https://staging.mysite.it WC Version: 7.3.0 REST API Version: ?</img> 7.3.0 WC Blocks Version: ?</img> 9.1.5 Action Scheduler Version: ?</img> 3.4.0 Log Directory Writable: ?</img> WP Version: 6.1.1 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: ?</img> Language: it_IT External object cache: – Server Environment Server Info: Apache PHP Version: 8.1.13 PHP Post Max Size: 150 MB PHP Time Limit: 180 PHP Max Input Vars: 35000 cURL Version: 7.86.0 OpenSSL/1.1.1s SUHOSIN Installed: – MySQL Version: 5.7.38-log Max Upload Size: 150 MB Default Timezone is UTC: ?</img> fsockopen/cURL: ?</img> SoapClient: ?</img> DOMDocument: ?</img> GZip: ?</img> Multibyte String: ?</img> Remote Post: ?</img> Remote Get: ?</img> Database WC Database Version: 7.3.0 WC Database Prefix: wpck_ Dimensione totale database: 1207.98MB Dimensione dati database: 721.42MB Dimensione indice database: 486.56MB wpck_woocommerce_sessions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpck_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpck_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB wpck_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wpck_woocommerce_order_items: Dati: 13.52MB + indice: 3.52MB + motore InnoDB wpck_woocommerce_order_itemmeta: Dati: 122.64MB + indice: 117.33MB + motore InnoDB wpck_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB wpck_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpck_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpck_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB wpck_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB wpck_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + 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postman_sent_mail: 250 product: 1084 product_variation: 43146 revision: 508 shop_coupon: 1 shop_order: 1843 shop_order_refund: 1 wcb2b_group: 16 wcssc-cart: 434 wp_global_styles: 2 wpcf7_contact_form: 1 wpsl_stores: 201 wpt_product_table: 1 Security Secure connection (HTTPS): ?</img> Hide errors from visitors: ?</img> Active Plugins (1) WooCommerce: by Automattic – 7.3.0 Inactive Plugins (67) Advanced AJAX Product Filters for WooCommerce: by BeRocket – 1.6.3.4 Advanced Order Export For WooCommerce: by AlgolPlus – 3.3.3 Advanced Order Export For WooCommerce (Pro): by AlgolPlus – 3.2.2 All-in-One WP Migration With Import: by ServMask – 6.77 Allow Webp Image: by Top Infosoft – 1.0.1 Anti-Malware Security and Brute-Force Firewall: by Eli Scheetz – 4.21.90 ATUM Inventory Management for WooCommerce: by Stock Management Labs? – 1.9.26.2 Bulk remove posts from category: by MasterNs – 3.3 Category Discount Woocommerce: by QuanticEdge – 4.7 Check & Log Email: by WPChill – 1.0.6 Child Theme Configurator: by Lilaea Media – 2.6.0 Code Snippets: by Code Snippets Pro – 3.2.2 Contact Form 7: by Takayuki Miyoshi – 5.7.3 CookieYes | GDPR Cookie Consent: by CookieYes – 3.0.8 Database Collation Fix: by Dave Jesch – 1.2.7 Disable Real MIME Check: by Sergey Biryukov – 1.0 Duplicator: by Snap Creek – 1.5.2 DynamicConditions: by RTO GmbH – 1.6.0 Elementor: by Elementor.com – 3.7.2 Elementor Header & Footer Builder: by Brainstorm Force Nikhil Chavan – 1.6.13 Elementor Pro: by Elementor.com – 3.7.3 ELEX Dynamic Pricing and Discounts for WooCommerce Basic Version: by ELEXtensions – 1.2.9 Export All URLs: by Atlas Gondal – 4.4 FileBird Lite: by Ninja Team – 5.1.4 Flexible Checkout Fields: by WP Desk – 3.5.4 Flexible Checkout Fields PRO: by WP Desk – 3.5.1 Health Check & Troubleshooting: by The www.ads-software.com community – 1.5.1 Import and export users and customers: by codection – 1.21.4 iThemeland WooCommerce Bulk Orders Editing Lite: by iThemelandco – 2.0.0 LightStart - Maintenance Mode, Coming Soon and Landing Page Builder: by Themeisle – 2.6.2 Nav Menu Collapse: by Robert Noakes – 2.1.2 Ocean Extra: by OceanWP – 2.1.1 PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.3.1 Post SMTP: by Post SMTP – 2.3.2 Product Prices by User Roles for WooCommerce: by Tyche Softwares – 1.6.0 Product SKU Generator for WooCommerce: by SkyVerge – 2.4.8 Redirection: by John Godley – 5.3.9 Save and Share Cart for WooCommerce: by Ankit Gade – 2.0.5 Search Exclude: by Roman Pronskiy – 1.3.0 Show Hooks: by rafiq91 exlac – 0.4 Simple History: by P?r Thernstr?m – 3.3.1 Smart Manager - WooCommerce Advanced Bulk Edit, Inventory Management & more…: by StoreApps – 7.4.0 User Menus: by Code Atlantic – 1.3.1 User Role Editor: by Vladimir Garagulya – 4.63.2 WooCommerce B2B: by Code4Life – 3.1.2 WooCommerce B2B Sales Agents: by Code4Life – 1.2.4 WooCommerce PDF Invoices & Packing Slips Premium Templates: by Ewout Fernhout – 2.9.4 Woocommerce Product Feature Video: by 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Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) instock (instock) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – Order datastore: WC_Order_Data_Store_CPT WC Pages Shop base: #522 - /shop-2/ Carrello: #523 - /cart-2/ Pagamento: #12 - /checkout/ Il mio account: #13 - /my-account/ Termini e condizioni: ?</img> La pagina non è impostata Theme Name: Twenty Twenty-Two Version: 1.3 Author URL: https://www.ads-software.com/ Child Theme: ?</img> – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child WooCommerce Support: ?</img> Templates Overrides: – Admin Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ?</img> Next scheduled: 2023-01-27 15:35:08 +01:00 Options: ?</img> Notes: 22 Onboarding: completed Action Scheduler Operazione annullata: 1 Oldest: 2023-01-26 15:38:48 +0100 Newest: 2023-01-26 15:38:48 +0100 Completato: 85.564 Oldest: 2022-07-26 19:03:26 +0200 Newest: 2023-01-26 19:35:20 +0100 In attesa: 74 Oldest: 2023-01-26 19:35:34 +0100 Newest: 2023-02-01 22:13:11 +0100 Status report information Generated at: 2023-01-26 19:35:50 +01:00
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