Order date changes after manually updating statuses

Hi @anasrafaideen –

Could I ask you to send a few screenshots or a screen recording of what you’re seeing, please? I’m unable to recreate this behavior on my local test site.

Hi Missy,
Please find the screenshots attached

1) Made an order time( 45 seconds)
https://snipboard.io/v8Frew.jpg

2) On the order page, time on the order notes is correct whereas time on the order is wrong. (check highlighted)
https://snipboard.io/3utMOU.jpg

3)Time and date changes after the order has set to completed.
https://snipboard.io/ON6X3W.jpg

4) Current order on the order page shows as (11 hours)
https://snipboard.io/BIC3qb.jpg

all these updates were done within a 2 minutes time frame.

please advise, thanks

Hi, Any updates on this? thanks

Hi @anasrafaideen. Sorry that we missed your last response. That is indeed odd and I haven’t been able to replicate it on my test site. Hence, if you’re still facing this issue, I recommend conflict testing to determine the cause – https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

For future reference, I recommend redacting private information like your address and email in any screenshots shared, or is it fake info used for the test?

Hi @anasrafaideen. We haven’t heard back from you and I hope that means you’ve resolved the issue.

I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.