Order Details Visible even if it’s OFF

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  • Plugin Support Fitri Sinta

    (@supportfitri)

    Hi @mdrahul92,

    I’m sorry for the problem you’re having with our plugin.

    It seems that there’s an issue with orders that are still visible on the Vendor Dashboard when the “View Orders” option is disabled. I have raised this to our development team to investigate it further, we’ll keep you in the loop on the progress.

    In the meantime, you can use this custom CSS to visually hide the Orders tab from the Vendor Dashboard. You can add it to WP Dashboard > Appearance > Customize > Additional CSS.

    .wcv-navigation #dashboard-menu-item-order {display: none;}

    We’re not able to replicate the issue with order details that are still visible when they’re set as hidden from the settings. We tested it in our testing environment and the order items are hidden as you can see below.

    I would suggest doing basic debugging, by disabling your other plugins except for WooCommerce and our plugins and switching your theme to WordPress’ standard Twenty Twenty-Five theme. Also, make sure your plugins are updated to the latest version.

    If the issue goes away, please re-enable the theme and check again (this will eliminate the theme). If it’s the issue is still not there, start re-enabling plugins one by one, checking in between each one, to see if the issue reappears. This should lead you to the culprit plugin.

    If the issue still persists even after basic debugging, please let me know so I can assist you further!

    Best regards,

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