Order email not sent

  • Hi,
    In the settings page I’ve enabled the option “Send the new order e-mail before the order is paid” but, when a order is made in the ecommerce, no email are sent. How can I sent crypto payment informations for email to the customers?
    If the customer close the order page with the QR code he is no longer able to find payment informations.
    I’m currently using the free version.

    Thanks

    • This topic was modified 2 years, 11 months ago by Scribit.
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