Order export is not working

  • Resolved akash000ahammed

    (@akash000ahammed)


    4 years, 9 months ago

    Hi, in order to export page I have selected the date range, order status to processing and payment method to PayPal.

    when I click import, it says no order found, but even today I got 4 new orders, please help me to fix this error.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,
    I just check the function by creating a new order and exporting it and it’s working correctly. Here’s the filter options i used https://prnt.sc/r3afyr
    Please capture your filter options, i will check if there’s something wrong with it.
    Best regards

    Thread Starter akash000ahammed

    (@akash000ahammed)

    Hi, lets say if i don’t add item id in my csv file while tracking codes importing? Will the importing work?

    I want to use only order id, tracking code and carier, this 3 colomn. Will the import work?

    Yes.
    Tracking number will be the same for all items of an order if you don’t map order item ID.

    Thread Starter akash000ahammed

    (@akash000ahammed)

    Little confuse,

    Say, I have five orders that I shipped.

    All of them have different tracking codes.

    so if I only use order id, tracking code, and carrier in CSV file all different tracking codes will be added to those orders listed in the CSV order id column right?

    Yes it is.

Viewing 5 replies - 1 through 5 (of 5 total)
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