Order Field Issues for Required field

  • Resolved jwip

    (@jwip)


    2 years, 8 months ago

    Hi, I have used the Order field to add a statement with checkboxes for checkout, about wavering right to cooling off period. The field must be required. But when you try to place the order the notice comes up saying its a required please select. even though you have already selected your option. Any help greatly recieved.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Sanesh Acowebs

    (@saneshacodez)

    Hi, thanks for using our Checkout field editor plugin. The issue may be specific to your website. So can you please do basic troubleshooting steps such as disabling all other plugins, clearing their cache and cookies, and trying again. If you found any plugin or theme that causing the issue please share its name. Thanks!

    Thread Starter jwip

    (@jwip)

    I did do this before raising the ticket and no luck.

    Plugin Contributor Sanesh Acowebs

    (@saneshacodez)

    Thanks for your reply. We think there are some issues with your checkout template. There are many sections hidden by CSS as in the screenshot (https://tinyurl.com/2ertzyy4). Can you check this by using the default checkout page template or by switching to some other theme. Hope you can check and reply.

    Thread Starter jwip

    (@jwip)

    Thank you guys will continue this directly with your support team.

Viewing 4 replies - 1 through 4 (of 4 total)
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