Order has Processing Status rather than Completed

  • Resolved plindgreen21

    (@plindgreen21)


    3 months, 1 week ago

    Orders get Processing Status rather than Completed even though Downloadable and Virtual and checked in the Product. Thought Completed was default behavior when Downloadable and Virtual checked for product details? Can I force Completed somehow, or does that require purchasing the ‘WooCommerce Order Status Control’ plugin even though Im trying to achieve default behavior?

Viewing 1 replies (of 1 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello plindgreen21,

    Thank you for contacting WooCommerce support.

    I understand your orders are getting a Processing status instead of Completed.

    Does this happen for all Downloadable and Virtual products?
    Could you edit one of the affected orders and share the Order Notes?
    This information will help identify the issue.

    Lastly, please share your site’s System Status Report.
    You can find it via WooCommerce > Status.
    Select Get system report and then Copy for support.

    Looking forward to your response. ??

Viewing 1 replies (of 1 total)
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