Order meta fields

  • Resolved pstidsen

    (@pstidsen)


    2 years, 2 months ago

    Hi there,

    We have three custom order meta fields on the order: https://www.screencast.com/t/eoFCay4QoMOA

    We have added two of them to the competede order e-mail template like this: [woo_mb_order_meta-track_trace_id] and [woo_mb_order_meta-track_trace_link]

    Suddenly it has stopped working. Nothing is displayed instead of the shortcode in the e-mail sent to the customers. In the “Test e-mail”, the shortcodes is just written as they are and not “translated” into the real value.

    Do you have made any changes that should involve on this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    We haven’t made any changes from our end.

    Further, your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    Since we haven’t heard back from you, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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