Nyimbo za injili songs.Enjoy Free 888+200 Daily Legal Bonus

Resolved anuj1008
(@anuj1008)

12 months ago

I’ve dedicated a significant amount of time troubleshooting the issue with the order feed not functioning properly. Here’s the crux of the matter: I’ve set up an account feed, a contact feed, and an order feed. All of the feeds are published.

Whenever a customer places an order on my website, both the account feed and the contact feed execute successfully. However, despite various attempts, the order feed fails to run. Reviewing the logs, I observed that logs are generated for the account and contact feeds, but strangely, there are no logs being generated for the order feed even after thorough inspection of the Stripe logs.

In the backend, WooCommerce successfully captures the order, marking it as pending payment. However, when attempting to manually push this order to Salesforce, I encounter a blank screen as soon as I click on “Push Order to SF.”

I would greatly appreciate any assistance with resolving this issue, as I’ve been grappling with it for quite some time now.

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

carolm29 (woo-hc)
(@carolm29)

12 months ago

Hey there! Thanks for contacting us. I’m happy to help you.

Can you please confirm which plugin you are using to integrate with SalesForce? Is it this one?

Can you also share some screenshots to show us what you are seeing on your end so we can have a better understanding of the issue? Please make sure to remove any sensitive information from them before posting.

I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Looking forward to your reply.

Have a wonderful day!

anastas10s
(@anastas10s)

11 months, 3 weeks ago

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Thread Starter anuj1008
(@anuj1008)

10 months, 3 weeks ago

@anastas10s @carolm29 Apologies for taking so long to get back to you. I was occupied elsewhere.

This is the plugin we are using: https://www.crmperks.com/plugins/woocommerce-plugins/woocommerce-salesforce-plugin/

Here are the snaps, that represents the steps I am taking to make a booking:
1) https://snipboard.io/C9keGs.jpg

2) https://snipboard.io/g5mHe2.jpg

3) https://snipboard.io/8rqUhT.jpg

4) https://snipboard.io/o80FLI.jpg

5) https://snipboard.io/h8kGlR.jpg

6) https://snipboard.io/lhtMwz.jpg

7) https://snipboard.io/HuYKEl.jpg

Link to system status code and logs: https://github.com/agarg1008/Woocommerce-Salesforce-Issue.git

Please reach out to me in case you need anything else. Thanks!

Plugin Support Shameem R. a11n
(@shameemreza)

10 months, 2 weeks ago

Hi @anuj1008

This is a third-party plugin, and we don’t provide help & support for 3rd-party plugins or themes as they’re outside our support scope. It would be best to reach out to the plugin developer for further assistance.

Thank for understanding!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Order not getting pushed to SF’ is closed to new replies.

Tags