Order not saving after clicking ‘Update Order’

Hi,
That should not happen ??

Can you tell me if there are JavaScript errors in your console?
You can check by a right-click and select “Inspect Element”. Then select the Console-tab. Refresh the page. Do you see any Errors?
If so, could you paste them here (without personal data).

Hi Marcel, thank you for the message! I don’t see any errors on the console after refreshing. Screenshot: https://i.imgur.com/c0pzVjR.png

After clicking ‘update order’, without changing anything, the order changes to the below:

View post on imgur.com

Hmm, annoying.

Could you check in the database if the table wt_terms has a field term_order? That is where data is being saved.

Also, is it possible for you to install the plugin Query Monitor?
In the admin tab it should show certain problems if and when they occur.

Hi Marcel,

The database does have the ‘term_order’ field: https://i.imgur.com/Bze3GnG.jpg

The query monitor admin tab didn’t have any problems occurring when I clicked update order. Unless I am looking at the wrong place. https://i.imgur.com/7WOyeC2.png

Down the rabbit hole we go ??

I see 27 PHP errors in QM. Could you paste them here?

And which version of PHP are you using? This plugin should be compatible with everything from 5.3 to 8.1, but you never know.

Hi Marcel and other guy,

I have the same issue. It chose custom. then I sort alphabetically and it does not save it, but shows and saves them on two halves alphabetically starting from H and the second half starts from A. The plugin is up to date

+1
I am seeing the same issue as well.