Order notes being lost in checkout

  • Resolved Rune Rasmussen

    (@syntaxerrorno)


    5 months, 2 weeks ago

    Sometimes when the customers adds an order note in checkout it’s being lost, because of the previously mentioned issues with the cart not refreshing and storing data added to the “Woo parts” of the checkout.

    Tested and confirmed with just Storefront, Woo and Svea active.

    Go to checkout and start the payment, select t.ex. card payment and select ‘Go to payment’ in Svea Checkout. When the card fields open, add a order note, and then complete the payment – and the order note is lost.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author The Generation

    (@thegeneration)

    Hi,

    Thank you for reporting this issue. We can recreate it and will have a look at a fix for the next release!

    Best regards

    Thread Starter Rune Rasmussen

    (@syntaxerrorno)

    Great, would be awesome if you at the same time would look at the newer ending issue with newsletter signups etc, since it probably is somewhat related (t.ex. https://www.ads-software.com/support/topic/woocommerce-checkout-page-hooks/).

    Thread Starter Rune Rasmussen

    (@syntaxerrorno)

    This is not fixed yet?

    Failed in my tests today, with the latest version of the plugin. At the same time there is issues with the selection of pickup point for ‘Freight Integration for Woocommerce to Logistra Cargonizer or Profrakt by WildRobot’ – which most likely will be a stopper for the store to use Svea …

    Plugin Author The Generation

    (@thegeneration)

    We’re working on a bigger release which is planned to be launched in August which will both fix the order notes problem and will most likely solve a lot of issues regarding shipping as well.

    Best regards

Viewing 4 replies - 1 through 4 (of 4 total)
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