Order of modules is not persistent

  • Resolved mlapl1

    (@mlapl1)


    8 months, 3 weeks ago

    Please note that I tried to send this request through the CLuevo ticketing system but got a 406 error – a security exception. I have no idea why this happened (a couple of times) related to mod_security. I have not had any problems before or with anyone else as far as I can tell. Anyway I hope this will be accepted here.

    Hello

    I have not played with Cluevo for a long time but I am thinking of using it largely because it supports SCORM. I have had other questions about adaptive learning that are still unanswered but this question is much impler.

    In the Learning Tree I add a module to a chapter/section. It appears in first place in the list of modules. I then move it down, say, to second position. I expect it to stay there. I click ‘save’ at the bottom of the Learning Tree page but when it refreshes the page, the new module is in first position again. No idea how to solve this.

    In addition the modules do not all appear in the modules list inside a chapter. Not sure if this means that modules are set in linear fashion or whether I can use them in free-form mode and in any order.

    I believe the user settings/permissions are correct.

    This is getting pretty frustrating and I would appreciate some assistance.

    I must be doing something simple wrong.

    Thanks

    Andrew

    • This topic was modified 8 months, 3 weeks ago by mlapl1.
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  • Plugin Author eliasatcluevo

    (@eliasatcluevo)

    Hi there,
    thank you for reaching out.
    We are in the process of changing our ticket system. The old system should still work until end of march, but when you visit wp-lms.cluevo.at -> support you should land on the new system.

    About your learning tree issues. There is a known bug in the latest version of the plugin, where it can happen, that the learning tree does not save properly. We are working on it and I am positive that a fix will be published soon.

    Thank you for your understanding and best regards,
    Elias

    Thread Starter mlapl1

    (@mlapl1)

    Thank you very much. Please check your emails from a previous ticket with Cluevo. I would appreciate it if you could respond by email as before or here.

    All the very best and thanks for great service
    Andrew

Viewing 2 replies - 1 through 2 (of 2 total)
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