Order on Hold Delay (Minutes)

Answer via e-mail and our website.

You have two options: “Order on-hold delay (minutes)” and “Order on-hold timer (hours)”. The first is to delay the first message, in minutes, and the second is to schedule the others, in hours.

Kind regards.

Hi,

In that case, using the ““Order on-hold delay (minutes)” or “Order on-hold timer (hours)” it only sends ONE message after the order is placed right?

What I mean is to send a message right after the order is placed and another one X hours later is it is still on hold.

No, first option delays sending of the first message by X minutes, but second sends the same message every X hours as long as the order remains on hold.

Make your own tests.

Kind regards.

Hi,

I made the setup to send an immediate message after purchase and the same message every 48h if the order is on hold. I’m testing and it is only sending the message after purchase, the reminder every 48h is not sending the custom message, even though the status is still on hold.

https://ibb.co/4Pd3fpc

What am I doing wrong?

Thank you

• This reply was modified 3 years, 4 months ago by sergiom87.

Tested and works correctly.

Please use WP Crontrol to check the apg_sms_ejecuta_el_temporizador hook.

Best regards.