• Resolved yashzerobuck

    (@yashzerobuck)


    https://www.greatannexes.com.au/ – This is my live site url the order origin is not working. https://prnt.sc/dB6T5TcwPn9R – You can found from the screenshot its unknown. https://prnt.sc/DqQIjNLnRMgV – Order origin setting is already on from backend. you can find in the screenshot for both. but its still not working.

    Here is the system report:

    ` WordPress Environment</p> <p>WordPress address (URL): https://www.greatannexes.com.au<br>Site address (URL): https://www.greatannexes.com.au<br>WC Version: 9.1.4<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.7.4<br>Log Directory Writable: ?<br>WP Version: 6.6.1<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_AU<br>External object cache: – Server Environment</p> <p>Server Info: nginx<br>PHP Version: 8.2.19<br>PHP Post Max Size: 100 MB<br>PHP Time Limit: 43300<br>PHP Max Input Vars: 10000<br>cURL Version: 7.81.0<br>OpenSSL/3.0.2</p> <p>SUHOSIN Installed: –<br>MySQL Version: 8.0.36-28<br>Max Upload Size: 50 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database</p> <p>WC Database Version: 9.1.4<br>WC Database Prefix: wp_<br>Total Database Size: 70.27MB<br>Database Data Size: 54.51MB<br>Database Index Size: 15.76MB<br>wp_woocommerce_sessions: Data: 0.23MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_items: Data: 0.11MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.77MB + Engine InnoDB<br>wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_actions: Data: 1.02MB + Index: 0.48MB + Engine InnoDB<br>wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_actionscheduler_logs: Data: 1.02MB + Index: 0.25MB + Engine InnoDB<br>wp_aioseo_cache: Data: 0.16MB + Index: 0.03MB + Engine InnoDB<br>wp_aioseo_notifications: Data: 0.08MB + Index: 0.06MB + Engine InnoDB<br>wp_aioseo_posts: Data: 0.23MB + Index: 0.02MB + Engine InnoDB<br>wp_cartflows_ca_cart_abandonment: Data: 0.14MB + Index: 0.02MB + Engine InnoDB<br>wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_comments: Data: 0.33MB + Index: 0.39MB + Engine InnoDB<br>wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB<br>wp_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB<br>wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_fb3d_pages: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_fbv: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_fbv_attachment_folder: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_gf_form_meta: Data: 0.03MB + Index: 0.00MB + Engine InnoDB<br>wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_gla_budget_recommendations: Data: 0.19MB + Index: 0.14MB + Engine InnoDB<br>wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_grp_google_place: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_grp_google_review: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_grp_google_stats: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_mailchimp_jobs: Data: 0.05MB + Index: 0.00MB + Engine InnoDB<br>wp_options: Data: 6.03MB + Index: 0.19MB + Engine InnoDB<br>wp_postmeta: Data: 7.30MB + Index: 5.92MB + Engine InnoDB<br>wp_posts: Data: 2.39MB + Index: 0.34MB + Engine InnoDB<br>wp_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_realmedialibrary: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_realmedialibrary_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_realmedialibrary_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_realmedialibrary_tmp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_sm_task_details: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_sm_tasks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_stream: Data: 0.31MB + Index: 0.56MB + Engine InnoDB<br>wp_stream_meta: Data: 2.02MB + Index: 3.14MB + Engine InnoDB<br>wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_usermeta: Data: 0.13MB + Index: 0.03MB + Engine InnoDB<br>wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_customer_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_order_product_lookup: Data: 0.09MB + Index: 0.06MB + Engine InnoDB<br>wp_wc_order_stats: Data: 0.08MB + Index: 0.05MB + Engine InnoDB<br>wp_wc_order_tax_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wc_product_attributes_lookup: Data: 0.14MB + Index: 0.09MB + Engine InnoDB<br>wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_product_meta_lookup: Data: 0.08MB + Index: 0.09MB + Engine InnoDB<br>wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wfconfig: Data: 3.33MB + Index: 0.00MB + Engine InnoDB<br>wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wffilemods: Data: 14.55MB + Index: 0.00MB + Engine InnoDB<br>wp_wfhits: Data: 2.02MB + Index: 0.19MB + Engine InnoDB<br>wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wfknownfilelist: Data: 6.52MB + Index: 0.00MB + Engine InnoDB<br>wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_wfls_role_counts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfsecurityevents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_wfstatus: Data: 0.13MB + Index: 0.13MB + Engine InnoDB<br>wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wfwafconfig: Data: 1.52MB + Index: 0.00MB + Engine InnoDB<br>wp_wfwaffailures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpc_accesslocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpc_login_fails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_wpmailsmtp_debug_events: Data: 0.41MB + Index: 0.00MB + Engine InnoDB<br>wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wp_yoast_indexable: Data: 0.13MB + Index: 0.09MB + Engine InnoDB<br>wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wp_yoast_seo_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB Post Type Counts</p> <p>3d-flip-book: 1<br>attachment: 466<br>custom_css: 2<br>customize_changeset: 72<br>dflip: 2<br>elementor_library: 35<br>elementor_snippet: 1<br>grw_feed: 6<br>nav_menu_item: 13<br>oembed_cache: 17<br>omapi: 11<br>page: 43<br>post: 3<br>product: 29<br>product_variation: 279<br>revision: 5<br>shop_coupon: 15<br>shop_order: 539<br>shop_order_refund: 3<br>wp_font_face: 33<br>wp_font_family: 12<br>wpcode: 13 Security</p> <p>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (41)</p> <p>ManageWP – Worker: by GoDaddy – 4.9.20<br>Gravity Forms: by Gravity Forms – 2.8.15<br>3D FlipBook : Dflip Lite: by DearHive – 2.2.54<br>Advanced Google reCAPTCHA: by WebFactory Ltd – 1.22<br>All-in-One WP Migration: by ServMask – 7.84<br>Chatway Live Chat: by Chatway – 1.2.2<br>Conditional extra fees for WooCommerce: by PI Websolution – 1.1.37<br>GTM4WP – A Google Tag Manager (GTM) plugin for WordPress: by Thomas Geiger – 1.20.2<br>Elementor Pro: by Elementor.com – 3.23.2<br>Elementor: by Elementor.com – 3.23.3<br>Enable Media Replace: by ShortPixel – 4.1.5<br>Essential Addons for Elementor – Pro: by WPDeveloper – 5.8.17<br>Essential Addons for Elementor: by WPDeveloper – 5.9.27<br>Facebook for WooCommerce: by Facebook – 3.2.6<br>Google for WooCommerce: by WooCommerce – 2.8.0<br>WPCode Lite: by WPCode – 2.2.0<br>Mailchimp for WooCommerce: by Mailchimp – 4.2.1<br>Shipping Cost on Product Page: by Octolize – 1.4.17<br>Meta pixel for WordPress: by Facebook – 3.0.16<br>OptinMonster: by OptinMonster Popup Builder Team – 2.16.4<br>PACK & SEND Live Shipping Rates: by PACK & SEND – 1.0.0<br>Real Media Library (Free): by devowl.io – 4.22.21<br>Stream: by XWP – 4.0.1<br>TrustPulse API: by – 1.2.3<br>UpdraftPlus – Backup/Restore: by UpdraftPlus.com<br>DavidAnderson – 1.24.4</p> <p>User Switching: by John Blackbourn – 1.8.0<br>White Label CMS: by https://www.videousermanuals.com – 2.7.6<br>Plugin for Google Reviews: by RichPlugins – 4.1<br>WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.3.0<br>WooCommerce.com Update Manager: by Automattic – 1.0.3<br>Additional Variation Images Gallery for WooCommerce: by Emran Ahmed – 1.3.23<br>WooCommerce Eway Payment Gateway: by Eway – 3.7.2<br>Google Analytics for WooCommerce: by WooCommerce – 2.1.5<br>WooCommerce Gravity Forms Product Add-Ons: by Element Stark – 3.4.4 (update to version 3.6.3 is available)<br>WooCommerce PayPal Payments: by WooCommerce – 2.8.2<br>WooCommerce Australia Post Shipping: by WooCommerce – 2.5.1 (update to version 2.6.2 is available)<br>WooCommerce: by Automattic – 9.1.4<br>Wordfence Security: by Wordfence – 7.11.7<br>Yoast SEO: by Team Yoast – 23.1<br>WP Mail SMTP: by WP Mail SMTP – 4.1.0<br>Custom Product Tabs for WooCommerce: by Code Parrots – 1.8.5 Inactive Plugins (3)</p> <p>Big Post Shipping for WooCommerce: by FusedSoftware – 2.0.3<br>Image Optimizer by Elementor – Compress, Resize and Optimize Images: by Elementor.com – 1.5.1<br>Product page shipping calculator for WooCommerce: by PI Websolution – 1.3.49.21 Dropin Plugins ()</p> <p>advanced-cache.php: advanced-cache.php Must Use Plugins (7)</p> <p>Elementor Safe Mode: by Elementor.com – 1.0.0<br>Force Strong Passwords – WPE Edition: by Jason Cosper – 1.8.0<br>ManageWP – Worker Loader: by GoDaddy – 1.0.0<br>WP Engine Cache Plugin: by WP Engine – 1.3.1<br>WP Engine Seamless Login Plugin: by WP Engine – 1.6.1<br>WP Engine Security Auditor: by wpengine – 1.1.1<br>WP Engine System: by WP Engine – 5.0.1 Settings</p> <p>API Enabled: –<br>Force SSL: –<br>Currency: AUD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)</p> <p>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)</p> <p>Connected to WooCommerce.com: ?<br>Enforce Approved Product Download Directories: ?<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – Logging</p> <p>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 89 KB WC Pages</p> <p>Shop base: #44 – /shop-specials/<br>Cart: #45 – /cart/ – Contains the [woocommerce_cart] shortcode<br>Checkout: #46 – /checkout/ – Contains the [woocommerce_checkout] shortcode<br>My account: #47 – /my-account/<br>Terms and conditions: #131 – /terms-and-conditions/ Theme</p> <p>Name: Hello Elementor Child<br>Version: 2.7.1.1686881326<br>Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash<br>Child Theme: ?<br>Parent Theme Name: Hello Elementor<br>Parent Theme Version: 3.1.1<br>Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash<br>WooCommerce Support: ? Templates</p> <p>Overrides: hello-elementor-child/woocommerce/cart/cart-shipping.php version 7.3.0 is out of date. The core version is 8.8.0<br>/nas/content/live/greatannexe/wp-content/plugins/woo-variation-gallery/templates/product-images.php<br>/nas/content/live/greatannexe/wp-content/plugins/woo-variation-gallery/templates/product-thumbnails.php</p> <p>Outdated Templates: ?</p> <pre class=”wp-block-code”><code> Learn how to update</code></pre> <p>WooCommerce PayPal Payments</p> <p>Onboarded: ?<br>Shop country code: AU<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Disabled Admin</p> <p>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store</p> <p>Disabled Features: experimental-blocks<br>minified-js<br>pattern-toolkit-full-composability<br>product-pre-publish-modal<br>printful<br>settings<br>async-product-editor-category-field<br>product-editor-template-system</p> <p>Daily Cron: ? Next scheduled: 2024-08-06 01:22:02 +10:00<br>Options: ?<br>Notes: 70<br>Onboarding: completed Action Scheduler</p> <p>Complete: 1,254<br>Oldest: 2024-07-05 20:35:34 +1000<br>Newest: 2024-08-05 19:30:14 +1000</p> <p>Failed: 7<br>Oldest: 2024-07-19 22:34:49 +1000<br>Newest: 2024-08-01 10:44:02 +1000</p> <p>Pending: 5<br>Oldest: 2024-08-05 23:41:02 +1000<br>Newest: 2024-08-06 19:02:43 +1000 Status report information</p> <p>Generated at: 2024-08-05 20:14:54 +10:00<br>`

    Please check and let me know if you need any other details for help me with this.

    The page I need help with: [log in to see the link]

  • You must be logged in to reply to this topic.