Order page can’t be loaded

  • Resolved wpbetsy

    (@wpbetsy)


    6 years, 3 months ago

    The order (checkout) page of an woocommerce site can’t be loaded. Is there any bugs of woocommerce?

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  • Thread Starter wpbetsy

    (@wpbetsy)

    View post on imgur.com

    How to fix?

    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there,

    Thanks for that screenshot!

    This isn’t a known issue – the error in the screenshot says that the network is slow.

    This kind of problem can be caused by either a conflict with your theme or with another plugin.

    The best way to determine if the issue is being caused by a theme and/or plugin is to temporarily switch your theme to Storefront and disable all plugins except for WooCommerce.

    If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until you find the one causing the conflict.

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