Order page double shows Basket Checkout Order

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  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    I don’t quite understand the issue here – Would you mind elaborating on this in a bit more detail? Can you share a screenshot of what you’re seeing vs. what you’re expecting to see?

    Thanks!

    Thread Starter Monyane Ramollo

    (@monyane)

    It duplicate

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @monyane,

    Thank you for the additional details. I just checked this on your page but I was unable to replicate the issue. On steps 1 (basket) and 2 (checkout) that section shows only once as expected. I wasn’t able to place the order to reach step 3 (where you are) to see if that section duplicates. This is where I left of, but all fine up to this point:

    Direct link to the image: https://snipboard.io/ZtsMLu.jpg

    However, please keep in mind that the way that your site looks depends mostly on the theme you’re using. In this particular case, I see you’re using one from BeTheme. Have you tried reaching out to their support about this?

    Thanks!
    -OP

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi there ?? ,

    We haven’t heard from you in a while, so I’m going to mark this as resolved for now. Feel free to start a new thread or reply back if you have any more questions.

    All the best,
    Omar

Viewing 4 replies - 1 through 4 (of 4 total)
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