Order Per item item status is not change after mark

  • Resolved mashoodkhan321

    (@mashoodkhan321)


    4 years ago

    hi I m using your plugin but when I change the order per item status to out of stock and recalculate the rest of the item cost it’s not generating the new price and the old price is still showing and if update the order status to processing and rest of items status out of stock closed is not mentioned in the email please resolve it my client has pinged me again and again

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Hitendra Chopda

    (@hitendra-chopda)

    Hello mashoodkhan321,

    Thanks for reaching out to us.

    I have reviewed your query in detail and found that, after changing the status you try to update the shipping price by clicking on Re-calculate button.

    Please first update the custom order status and then click on top right “Update” button and save it.

    After that our custom status will save.

    Let us know still if any.

    Best Regards,
    Hitendra & Customer Care team

    Plugin Contributor Hitendra Chopda

    (@hitendra-chopda)

    Hello there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved.

    If you have any further questions, you can start a new thread.

    Best Regards,
    Hitendra & Dotstore team

Viewing 2 replies - 1 through 2 (of 2 total)
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