order review

Hi @eraybel,

In order to assist you with this can you please take a screenshot of the page where you’re seeing the embedded code? I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this chat.

Also, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Thanks.

Hi @rainfallnixfig
I was shared with the link from the screen page of the problematic page and there should be a survey form where I marked with red at the bottom of the page. I can’t find where this code is embedded. There is no page called “order complete” on the pages of my site, I’m sorry I can’t share the site status with you, but when I check it, there is no problem.

https://www.hizliresim.com/5y5qu9m

Hi @eraybel,

The form could have been added through a number of ways. You could start with the following:
* Search through custom code added either to your functions.php or via a plugin like Code Snippets on your site
* Check if the issue persists when you change your theme. It could be that some WooCommerce template files are overidden and modified in your theme. You could do a conflict test to see if any tool that might not be obvious here has added the code.

Let us know what you find from the above tests.
Thanks.

Hello there @abwaita
Thank you for your help, I will not close the form, I will check everything and give you positive or negative feedback.

Great! Please keep us posted, we will be more than happy to help moving forward. ??

We’ve not seen any activity on this thread for a while, so I’m marking this thread as resolved.

Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Cheers!