• Resolved tmcfar29

    (@tmcfar29)


    Does the progress bar count all of the types of statuses of an order? Completed, Processing, On-Hold, etc.? If it only tracks Completed orders, how can I change that?

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  • Hello @tmcfar29,
    Hope you are doing well.

    I can understand your query. You can see the change on the progress bar based on Approving, Refunding, and canceling a donation you received. In order to change the status of a donation, please check this video and hopefully, you will understand the process.

    Let me know if there is any further clarification required. I will be happy to help you.

    Best Regards,
    Prosenjit

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