Order status Pending Payment

  • Resolved sheryar1998

    (@sheryar1998)


    1 month, 2 weeks ago

    When I make a payment through payrexx instead of confirming the order despite I have made the payment it set my order to Pending Payment. I tired method and with that it display processing but with payrex it set to pending payment which is an issue for me.

    Can you please address this

    The page I need help with: [log in to see the link]

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  • Plugin Author payrexx

    (@payrexx)

    Hi sheryar1998

    Thanks a lot for contacting us

    In the logs, we can see that the webhooks were failing. Now they are ok and seem to work properly. Please reach out to our support for further guidance, If You are still encountering problems: https://support.payrexx.com/de/support/home

    Best,
    Payrexx

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