• Resolved gianluca8585

    (@gianluca8585)


    Hi,

    I have a problem with Woocommerce and Paypal. Woocommerce has been set to work with Paypal (I have followed the IPN guide to insert the correct url in Paypal “https://example.com/?wc-api=WC_Gateway_Paypal”) and everything seems correct, but when I received a payment via Paypal, Woocommerce doesn’t change the order status from processing to completed, even forcing the system with your custom code “Auto Complete All WooCommerce orders”

    Here the log:

    2022-12-31T10:23:53+00:00 INFO Received valid response from PayPal IPN
    2022-12-31T10:23:53+00:00 INFO Found order #5544
    2022-12-31T10:23:53+00:00 INFO Payment status: completed
    2022-12-31T10:23:54+00:00 INFO Found order #5544
    2022-12-31T10:23:54+00:00 INFO Payment status: completed
    2022-12-31T10:23:54+00:00 INFO Aborting, Order #5544 is already complete.

    My Woocommerce status:

    `
    ### WordPress Environment ###
    
    WordPress address (URL): https://graphicsforsocialmedia.it
    Site address (URL): https://graphicsforsocialmedia.it
    WC Version: 7.2.2
    REST API Version: ?</img> 7.2.2
    WC Blocks Version: ?</img> 8.9.2
    Action Scheduler Version: ?</img> 3.5.2
    Log Directory Writable: ?</img>
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?</img>
    Language: it_IT
    External object cache: ?</img>
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.33
    PHP Post Max Size: 64 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 10000
    cURL Version: 7.86.0
    OpenSSL/1.1.1s
    
    SUHOSIN Installed: –
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    Max Upload Size: 64 MB
    Default Timezone is UTC: ?</img>
    fsockopen/cURL: ?</img>
    SoapClient: ?</img>
    DOMDocument: ?</img>
    GZip: ?</img>
    Multibyte String: ?</img>
    Remote Post: ?</img>
    Remote Get: ?</img>
    
    ### Database ###
    
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    WC Database Prefix: wprh_
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    Dimensione dati database: 48.32MB
    Dimensione indice database: 4.41MB
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    ### Post Type Counts ###
    
    acf-field: 6
    acf-field-group: 2
    attachment: 272
    cartflows_flow: 1
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    elementor_library: 32
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    ### Security ###
    
    Secure connection (HTTPS): ?</img>
    Hide errors from visitors: ?</img>
    
    ### Active Plugins (35) ###
    
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    ### Inactive Plugins (3) ###
    
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    ### Settings ###
    
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    Force SSL: –
    Currency: EUR (€)
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    Thousand Separator: .
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    Connected to WooCommerce.com: –
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    ### WC Pages ###
    
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    Carrello: #432 - /carrello/
    Pagamento: #433 - /pagamento/
    Il mio account: #434 - /mio-account/
    Termini e condizioni: #4172 - /termini-e-condizioni/
    
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    Name: GeneratePress Child
    Version: 0.1
    Author URL: https://tomusborne.com
    Child Theme: ?</img>
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    WooCommerce Support: ?</img>
    
    ### Templates ###
    
    Overrides: –
    
    ### Admin ###
    
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    Disabled Features: minified-js
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    Daily Cron: ?</img> Next scheduled: 2022-12-31 19:38:37 +00:00
    Options: ?</img>
    Notes: 112
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 180
    Oldest: 2022-12-02 12:43:08 +0000
    Newest: 2022-12-31 10:27:57 +0000
    
    Failed: 8
    Oldest: 2022-11-02 11:24:14 +0000
    Newest: 2022-12-22 12:21:51 +0000
    
    Pending: 4
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    Newest: 2023-01-04 14:12:43 +0000
    
    
    ### Status report information ###
    
    Generated at: 2022-12-31 10:37:12 +00:00
    `

    Thanks for the support and happy new year.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • HI @gianluca8585

    Thanks for reaching out!

    I understand that you are experiencing the issue above when using the Paypal plugin on your site, however, upon checking your System Status Report, I cannot see any Paypal plugin on your site, active or inactive. The only payment gateway on your site is Payment Plugins for Stripe WooCommerce: by Payment Plugins [email protected] – 3.3.35

    Meanwhile, we are only supporting the PayPal Payments plugin here. If you are referring to a different plugin here, it would be best to reach out to the developers for further assistance here.

    Thanks!

Viewing 1 replies (of 1 total)
  • The topic ‘Order stays as Processing after Paypal payment’ is closed to new replies.