Order Still Processing

  • Resolved yashok

    (@yashok)


    3 years, 10 months ago

    After the receiving the payments still the order is processing. we have to approve it manually every time. How to rectify it?
    The users also see the same process …like your order is processing after making the payment.

    We have to do it manually every time make the status of order from processing to Complete manually. How to make it automatic after receiving the payment.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi there,

    By default, any order that contains items that aren’t both virtual and downloadable will need to be manually completed. This document goes into a bit more detail.

    If you want all orders to autocomplete after payment, you can use a plugin like this one, or this code snippet.

    Best,

    Ross

    • This reply was modified 3 years, 10 months ago by Ross V. a11n.

    Hi @yashok

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Thread Starter yashok

    (@yashok)

    But we have only Virtual & Downloadable product
    But its not autocomplete

Viewing 3 replies - 1 through 3 (of 3 total)
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