order total shown as zero for some abanoned carts

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @anand99,

    I am sorry for the delayed response.

    Thank you for sharing the screenshot.

    Can you please let us know whether the price 0 is displaying for all abandoned carts or only for registered users or guest users carts?

    Also, kindly drop us an email at support at tychesoftwares dot freshdesk dot com where we can discuss more about this issue.

    Regards,
    Priyanka

    Thread Starter anand99

    (@anand99)

    it is shown in both guest users also for registered customers

    Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @anand99,

    Thank you for your reply.

    I tried to replicate this issue at our end but I am unable to replicate the same.

    I have abandoned a cart on your site to re-produce this problem and to check the same. I will see what price it shows in the abandoned cart reminder email. Till that time, kindly drop us an email at support at tychesoftwares dot freshdesk dot com for this issue.

    Regards,
    Priyanka

    Plugin Support priyankajagtap

    (@priyankajagtap)

    Hi @anand99,

    Since we have not received anything back from you, we are marking this topic as resolved.

Viewing 4 replies - 1 through 4 (of 4 total)
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