Order URLs sometimes have IP instead of hostname, renewal fails

  • I am developing a website with subscriptions.
    I created 21 subscriptions. When renewal time came, 14 of those auto renewed, 7 did not.

    As I dig deeper, in subscription notes I see “Order #20688 created to record renewal.”

    The order number here is a link pointing to order.
    For all successful renewals, the URL looks like this -> https://mywebsite.com/wp-admin/post.php?post=20638&action=edit

    For same subscription, next renewal failed and link to order looks like this -> https://10.56.3.19:8080/wp-admin/post.php?post=20688&action=edit
    (This is internal IP where WP is installed).

    Under wordpress -> settings -> general, both “WordPress Address (URL)” and “Site Address (URL)” have correct values.

    What can be causing a single subscription to sometime create renewal order with hostname and sometimes with ip. Any ideas?

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