Orders

Hi @quintont

Just to be certain, are you for sure using our WooCommerce plugin here? Or are you using our forms plugin found over at https://www.ads-software.com/plugins/constant-contact-forms/

If you’re using the forms plugin, then let’s move this support request over to that plugin’s forum, as we have this on almost the correct one, but not quite ??

I have almost the correct plugin installed but not quite. ??

Thanks for pointing that out!

I’ll get back if I have further issues.

OK, I have the correct plugin installed from here and it prompted me to import my past clients and did take a long time, showing that status as pending but eventually showed zero clients imported. Should I uninstall and try again?

Checking on some things and will get back to you asap. Thank you for your patience thus far.

If you require access, please use the contact form at https://univetpharm.com/contact/ and select Website Support from the dropdown.

Hi @quintont and thank you for your patience over the weekend and into yesterday.

For this specific issue, we’ve determined that it’s going to be best to have you contact Customer Support directly over at https://community.constantcontact.com/contact-support.

Once there, mention that you’re having some issues with the WooCommerce integration with Constant Contact’s plugin, and you can request getting elevated to Tier 2 support, where specialists with the integration will be able to expedite the process.