Orders appear with value 0

  • Resolved minomet

    (@minomet)


    2 years, 4 months ago

    How are you I need help- I’m setting up a gym instructors shop and I use this plugin for teachers to show their available schedules.

    The problem I have is that the plugin processes the orders with commissions and the total of each product is 0 if it is pending payment. That is, the money is not shown in each order. Is it possible to disable the commission option?

    since I am going to use the platform only to group the classes and not to give commissions for sales.

    I need each order to be processed with the actual value of the product and by bank transfer as the default payment method, that is, I will not use the commission option and neither will I use the profit option for each vendor that the plugin brings.

    How can I deactivate those two options and that the plugin only works as a sample to divide the sellers and their schedules? Thanks a lot

    • This topic was modified 2 years, 4 months ago by minomet.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WebWizards

    (@webwizardsdev)

    Hi there,

    Thank you for using our plugin,

    I am a bit confused by the issue and it would help if you could explain this further. MarketKing would not affect the value of the order itself. The commission should not have any effects on the total of the order – it is not clear what you mean / what happens when the “total of each product is 0”.

    I am not sure if you’re experiencing some kind of bug, or just looking at a panel where 0 is the balance / commission.

    Could you please share a screenshot of the page where you are seeing orders with value 0 / products with value 0? so we can better understand what is happening.

    And if you deactivate MarketKing, then the order value is not 0? if you place a new order, the value is not 0 with MarketKing inactive?

    Thread Starter minomet

    (@minomet)

    Thanks for the reply, sorry, you’re right. The problem comes from the plugin “Sumo Subscription” no Marketking.
    Thanks again i will close this topic, its solved.

    Plugin Author WebWizards

    (@webwizardsdev)

    Glad to hear that’s solved, thanks for the update.

Viewing 3 replies - 1 through 3 (of 3 total)
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