Orders are always stuck in processing

  • Resolved dennishall

    (@dennishall)


    7 years, 10 months ago

    Hi:
    I have Simple products set as Virtual, Downloadable and Standard Product as set in my WC product pages.

    After installing this plugin and setting it for “All paid orders of any product”, my orders are still stuck in “processing”.

    My products are downloadable ZIP files.

    All my free downloadable products are working fine (with the same settings).

    What am I doing wrong here?

Viewing 7 replies - 1 through 7 (of 7 total)

  • Would love to know the answer myself. 2-3 weeks now. Still stuck.

    Thread Starter dennishall

    (@dennishall)

    FYI: My issue turned out to be my PayPal IPN. I had changed my PayPal email address and that killed the Autocomplete orders by not setting the WC Order status to Complete.

    For me, this issue is closed.

    Yes I changed my PayPal email. How did you fix?

    Thread Starter dennishall

    (@dennishall)

    Make sure your WC > Settings > Checkout > PayPal > Receiver Email is the same as your primary email in PayPal account.

    Yep did that. No difference

    i think i’m having this same issue. my orders are all virtual products and the primary email matches the receiver email. any updates?

    eta: the order notes say that the item has been marked completed, yet it is still has the Processing status.

    Order status changed from Pending payment to Processing.
    added on June 2, 2017 at 9:50 pm Delete note

    PDT payment completed
    added on June 2, 2017 at 9:50 pm Delete note

    Unifier Roots Gathering Early Bird Ticket: June 22nd-25th (EarlyBirdRoots) stock reduced from 146 to 145.
    added on June 2, 2017 at 9:50 pm Delete note

    Order status changed from Pending payment to Completed.
    added on June 2, 2017 at 9:50 pm Delete note

    IPN payment completed
    added on June 2, 2017 at 9:50 pm Delete note

    • This reply was modified 7 years, 5 months ago by emilysparkle.
    • This reply was modified 7 years, 5 months ago by emilysparkle.

    Try this solution from woocommerce:
    https://docs.woocommerce.com/document/automatically-complete-orders/

    Worked for me on WC v3.07. Don’t forget to disable this plugin first…

Viewing 7 replies - 1 through 7 (of 7 total)
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