Orders are stuck in Pending Payments

  • For the past 3 days, my payments have been stuck on Pending Payment as status or either cancelled.

    1. Is the webhook URL set up on your Paystack dashboard? – Yes

    2. What payment method did customers use to pay for these orders that the status is currently set to pending? – Card, USSD and Transfer

    3. Can you check both the public key and private key that is set on the Paystack WooCommerce settings page to see if it is the same as the one on your Paystack dashboard? – Both keys are correct

    What is the issue with this plugin or is it coming from Paystack?

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