Orders changed to “Delivered” hidden if plugin uninstalled

  • Resolved nagoke

    (@nagoke)


    5 years, 5 months ago

    Firstly, fantastic job with the plugin so far! I believe it will be even more amazing as time goes by. I’m in the midst of testing this plugin on my staging site.

    I noticed that orders which status was changed to “Delivered” become hidden upon disabling the custom order status later on or uninstalling the plugin.

    Perhaps you could place some kind of fallback status (ie; fallback to order status “Completed”) in the event that the above scenario happens.

    Secondly, would it be possible to add a shortcut icon for the “Delivered” status from the main orders page, just like how the “Completed” icon appears for orders which are “Processing”? I believe it should appear for orders which marked as “Completed” since this would be the logical flow?

    Once again, great job and looking forward to hearing from you soon.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Zorem

    (@zorem)

    yes, thanks for bringing this to our attention, Tomorrow (hopefully:) we will release a version of the plugin that will include a popup when deactivating the plugin, in this popup we will ask the users what to do with their “Delivered” orders and if he wants us to change
    we are allowing users to edit the color of the delivered label, do you mean status icon like what described here?
    https://www.skyverge.com/blog/changing-woocommerce-custom-order-status-icons/
    let me know and we will add it also for the next version
    Thanks

    • This reply was modified 5 years, 5 months ago by Zorem.
    Thread Starter nagoke

    (@nagoke)

    Thanks for the quick reply!
    Perhaps its easier to explain with a picture
    https://i67.tinypic.com/nbzymv.jpg
    From the main orders page, for orders marked as “Processing”, we can see an arrow icon available under the Actions tab. Clicking this will immediately change the order status to “Completed”. Similarly, if we decide to click the eye icon (circled in red), a popup appears and we are given the “Completed” icon at the bottom of the screen.

    My suggestion is to have a similar layout of icons to change Completed orders to Delivered. Hope it’s now clear ??

    • This reply was modified 5 years, 5 months ago by nagoke.
    Plugin Author Zorem

    (@zorem)

    Ok, I can’t see the screenshot you sent but I understand your need to add a mark order as delivered icon/button in the order actions panel. Tomorrow we will release a version with this addition which we have setup in DEV and we still work on the deactivate option to change the “delivered” orders back to “completed”
    will keep you posted tomorrow

    Plugin Author Zorem

    (@zorem)

    Hi @nagoke, we released a new version of the plugin. Now, in the plugin settings once you enable the “Delivered” order email, users can choose if to change the “Delivered” orders to “Completed” when you deactivate the plugin. and we also provide a link to code snippet to add in Functions.php which will allow you to keep the delivered order status.
    In addition, we added the change status to delivered icon in the order actions icons sections.
    Thanks and let me know if you have any other ideas on how to improve this plugin

    • This reply was modified 5 years, 5 months ago by Zorem.
    Thread Starter nagoke

    (@nagoke)

    Hi @zorem , I just checked out the updated plugin. Very nice! I like the truck icon under Orders Action. Would be great to also have the Delivered status shorcut in the popup window (upon clicking the eye icon) from the Orders page. I’ve re-uploaded the pic in case you’re interested.

    https://i.imgur.com/84H7pBO.png

    In any case, that’s a small issue. Thanks again and I’m looking forward to trying out trackship

    Plugin Author Zorem

    (@zorem)

    Hi, sure, we will add it to the next release.
    Thanks

    Hi @zorem!
    I installed the plugin and realised it don’t suite my needs.
    When I tried to deactivate it, I got a gateway timeout error.
    Also, I see now every order statuses changed to completed.
    1. How to roll back the order statuses?
    2. How to deactivate the plugin?

    Plugin Author Zorem

    (@zorem)

    Hi, can you open a new thread.
    in the “Delivered order status” settings you can find the the options on uninstall, since the delivered order status is custom status we create after uninstall, you would not see these orders unless you use a snippet to create this custom status.
    https://ps.w.org/woo-advanced-shipment-tracking/assets/screenshot-2.png?rev=2127007
    Thanks.

Viewing 8 replies - 1 through 8 (of 8 total)
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