Orders come through without variations
-
Hi,
I’m having a similar problem to
https://www.ads-software.com/support/topic/order-placed-without-variations/
and
https://www.ads-software.com/support/topic/some-orders-showing-only-parent-skus-not-variation-skus/However, these were waiting for an update that happened a long time ago. I’m on version 6.6.0.
Every now and then I get an order with a variable product sold without the variant listed. i.e. the parent product is listed on the order. Most times, the order has other variable products that are working correctly. However, I have had one order where all products showed parents and not variants.
Fortunately for me, all my variants are the same price, so it’s not an issue there. But it’s causing stock level issues.
Any ideas on how to fix this with little my basic knowledge of WP?
- The topic ‘Orders come through without variations’ is closed to new replies.