• Resolved saqibsattar

    (@saqibsattar)


    I have been noticing orders that where set to ‘complete’ re-appearing randomly (sometimes weeks or months old) in the ‘orders’ list.

    also, related:

    I have noticed orders that where never fulfilled but suddenly appear on the ‘orders’ list that are also months old.

    Anyone experience this before?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter saqibsattar

    (@saqibsattar)

    In case it makes any difference, here are the woocommerce related plugins currently being used:

    Digital Goods for WooCommerce Checkout
    Genesis Connect for WooCommerce
    Product Sales Report for WooCommerce
    WooCommerce – World Options Shipping
    WooCommerce Backorder Manager
    Potent Donations for WooCommerce
    WooCommerce Min/Max Quantities
    WooCommerce Weight Based Shipping +

    Plugin Support fevered – a11n

    (@fevered)

    Hey there!

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter saqibsattar

    (@saqibsattar)

    
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    Featured Video Plus: by Alexander H?reth – 2.3.3
    Flexible Checkout Fields: by WP Desk – 2.4.2
    Genesis Connect for WooCommerce: by StudioPress – 1.1.0 – Not tested with the active version of WooCommerce
    Genesis Custom Footer: by Nuts and Bolts Media – 1.0.1
    Genesis Dambuster: by Russell Jamieson – 1.11.0
    Genesis eNews Extended: by Brandon Kraft – 2.1.1
    Genesis Portfolio Pro: by StudioPress – 1.2.1
    Genesis Simple Edits: by StudioPress – 2.3.0
    Genesis Simple FAQ: by StudioPress – 0.9.2
    Genesis Simple Love: by Phpbits Creative Studio – 2.0
    Genesis Simple Share: by StudioPress – 1.1.5
    Give - Form Field Manager: by GiveWP – 1.4.5
    Give - Gift Aid: by GiveWP – 1.2.3
    Give - MailChimp: by GiveWP – 1.4.6
    Give - PayPal Pro Gateway: by GiveWP – 1.2.2
    Give - Recurring Donations: by GiveWP – 1.10.2
    Give - Square: by GiveWP – 1.1.1
    Give - Stripe Gateway: by GiveWP – 2.2.5
    Give - Donation Plugin: by GiveWP – 2.6.0
    Google Analytics: by ShareThis – 2.2.5
    GP Unique ID: by Gravity Wiz – 1.3.19
    Gravity Forms MailChimp Add-On: by rocketgenius – 4.5
    Gravity Forms Stripe Add-On: by rocketgenius – 2.6
    Gravity Forms User Registration Add-On: by rocketgenius – 4.0
    Hide Title: by Dojo Digital – 1.0.8
    Icon Widget: by SEO Themes – 1.2.6
    Insert Headers and Footers: by WPBeginner – 1.4.5
    Interactive World Maps: by Carlos Moreira – 2.0.5
    Jetpack by WordPress.com: by Automattic – 8.3
    LearnDash Course Grid: by LearnDash – 1.5.5
    LearnDash GravityForms Addon: by LearnDash – 2.1.1
    Limit Login Attempts Reloaded: by WPChef – 2.10.1
    Mailchimp for WooCommerce: by Mailchimp – 2.3.4 – Not tested with the active version of WooCommerce
    MC4WP: Mailchimp for WordPress: by ibericode – 4.7.5
    oik weight zone shipping: by bobbingwide – 0.1.2 – Not tested with the active version of WooCommerce
    One Click Demo Import: by ProteusThemes – 2.5.2
    P3 (Plugin Performance Profiler): by GoDaddy.com – 1.5.3.9
    PixelYourSite: by PixelYourSite – 7.1.5 – Not tested with the active version of WooCommerce
    Post Type Switcher: by John James Jacoby – 3.2.0
    Product Sales Report for WooCommerce: by Potent Plugins – 1.4.9
    Public Post Preview: by Dominik Schilling – 2.9.0
    Recover Abandoned Cart: by Fantastic Plugins – 21.9 – Not tested with the active version of WooCommerce
    Really Simple SSL: by Rogier Lankhorst
    Mark Wolters – 3.2.9
    
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.3
    RICG Responsive Images: by The RICG – 3.1.1
    Lazy Load - Optimize Images: by WP Rocket – 2.3.2
    Safe Redirect Manager: by 10up – 1.9.3
    SendGrid: by SendGrid – 1.11.8
    Share a Draft: by Nikolay Bachiyski
    Automattic – 1.5
    
    Simple Social Icons: by StudioPress – 3.0.1
    Styler for Gravity Forms: by IdeaBox Creations – 1.2.0
    Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.24
    The Events Calendar Category Colors: by Andy Fragen
    Barry Hughes – 6.4.9
    
    The Events Calendar: by Modern Tribe
    Inc. – 5.0.0
    
    GDPR Cookie Consent Banner: by termly – 2.3.15
    Uncanny LearnDash Toolkit: by Uncanny Owl – 3.2.1
    UserPro: by Deluxe Themes – 4.9.19
    Velvet Blues Update URLs: by VelvetBlues.com – 3.2.9
    WooCommerce Weight Based Shipping +: by weightbasedshipping.com – 5.2.6 – Not tested with the active version of WooCommerce
    WooCommerce Backorder Manager: by jeffrey-wp – 1.8 – Not tested with the active version of WooCommerce
    Digital Goods for WooCommerce Checkout: by Thedotstore – 3.3 – Not tested with the active version of WooCommerce
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.2
    Woo Store Vacation: by MyPreview – 1.3.3
    WooCommerce Admin: by WooCommerce – 1.0.3
    WooCommerce Stripe Gateway: by WooCommerce – 4.3.2 – Not tested with the active version of WooCommerce
    WooCommerce Min/Max Quantities: by WooCommerce – 2.4.15 – 2.4.18 is available
    WooCommerce Name Your Price: by Kathy Darling – 2.11.7 – 3.1.1 is available
    WooCommerce Order Status & Actions Manager: by Actuality Extensions – 2.4.11 – Not tested with the active version of WooCommerce
    WooCommerce: by Automattic – 4.0.1 – 4.2.2 is available
    WordPress Importer: by wordpressdotorg – 0.7
    Yoast SEO Premium: by Team Yoast – 7.0.3
    WooCommerce - World Options Shipping: by  – 4.4.4 – Not tested with the active version of WooCommerce
    WP Featherlight: by Cipher – 1.3.0
    WP Google Maps: by WP Google Maps – 8.0.20
    WP Instagram Widget: by Scott Evans – 2.0.3
    WP Migrate DB Pro: by Delicious Brains – 1.9.8
    WP Security Audit Log: by WP White Security – 4.0.2
    WP Security Audit Log: by WP White Security – 4.0.2
    WP User Avatars: by John James Jacoby – 1.4.0
    WPMU DEV Dashboard: by WPMU DEV – 4.9.4
    Genesis Testimonial Slider: by Frank Schrijvers
    WPStudio – 1.5
    
    ### Inactive Plugins (36) ###
    
    Admin Tools: by Yehi Co – 1.3.8
    Advanced Custom Fields: by Elliot Condon – 5.8.8
    ClickFunnels: by Etison
    LLC – 3.1.1
    
    Custom Twitter Feeds: by Smash Balloon – 1.4.1
    Easy Digital Downloads - Add to Cart Popup: by RebelCode – 1.1.2
    Easy Digital Downloads - Keep Add To Cart: by Mint Plugins – 1.0.0.3
    Easy Digital Downloads - MailChimp: by Easy Digital Downloads – 3.0.11
    Easy Digital Downloads - UserPro Embed: by Daniel J Griffiths – 1.0.0
    Easy Digital Downloads User History: by Brian Richards – 1.6.0
    Event Tickets Plus: by Modern Tribe
    Inc. – 4.10.4
    
    FB Messenger Live Chat: by Zotabox – 1.5.0
    Give - Currency Switcher: by GiveWP – 1.3.7
    Give - Fee Recovery: by GiveWP – 1.7.8
    Give - Google Analytics Donation Tracking: by GiveWP – 1.2.4
    Give - Manual Donations: by GiveWP – 1.4.6
    Google XML Sitemaps: by Arne Brachhold – 4.1.0
    IP Geo Block: by tokkonopapa – 3.0.17.4
    LearnDash LMS: by LearnDash – 3.1.4
    LearnDash ProPanel: by LearnDash – 2.1.3
    LearnDash WooCommerce Integration: by LearnDash – 1.6.0 – Not tested with the active version of WooCommerce
    Loginizer: by Raj Kothari – 1.4.3
    Messenger Customer Chat: by Facebook – 1.3
    PHP Compatibility Checker: by WP Engine – 1.5.0
    Smash Balloon Custom Facebook Feed: by Smash Balloon – 2.12.3
    Smash Balloon Instagram Feed: by Smash Balloon – 2.2.1
    Smush Pro: by WPMU DEV – 3.4.2
    Two Factor Authentication (Premium): by David Nutbourne + David Anderson
    original plugin by Oskar Hane – 1.4.10 – Not tested with the active version of WooCommerce
    
    Widget Importer & Exporter: by ChurchThemes.com – 1.5.5
    WooCommerce Custom Fields: by RightPress – 2.2.5 – Not tested with the active version of WooCommerce
    WooCommerce Donations Plugin: by Albdesign – 1.7 – Not tested with the active version of WooCommerce
    WooCommerce Menu Cart: by Jeremiah Prummer
    Ewout Fernhout – 2.7.7 – Not tested with the active version of WooCommerce
    
    WordPress Comments Import & Export: by WebToffee – 2.1.11 – Not tested with the active version of WooCommerce
    WP File Manager: by mndpsingh287 – 5.7
    WP Hide Post: by scriptburn.com – 2.0.10
    WPS Hide Login: by WPServeur
    NicolasKulka
    tabrisrp – 1.5.6
    
    WPS Limit Login: by WPServeur
    NicolasKulka – 1.4.7
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    install.php: install.php
    
    ### Must Use Plugins (6) ###
    
    Force Strong Passwords - WPE Edition: by Jason Cosper – 1.6.4
    p3-profiler.php: by  –
    SSO: by Garth Mortensen
    Mike Hansen – 0.1
    
    WP Engine Seamless Login Plugin: by WP Engine – 1.5.5
    WP Engine Security Auditor: by wpengine – 1.0.9
    WP Engine System: by WP Engine – 4.0.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: course (course)
    donation (donation)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #5814 - /shop/
    Basket: #14139 - /cart/
    Checkout: #14140 - /checkout/
    My account: #14141 - /my-account/
    Terms and conditions: #24413 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Studio Pro
    Version: 2.3.0
    Author URL: https://seothemes.com
    Child Theme: ?
    Parent Theme Name: Genesis
    Parent Theme Version: 3.3.0
    Parent Theme Author URL: https://www.studiopress.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 794
    Oldest: 2020-05-25 09:54:08 +0000
    Newest: 2020-06-25 04:07:29 +0000
    
    Failed: 2,067
    Oldest: 2019-08-22 08:55:01 +0000
    Newest: 2020-06-24 17:21:07 +0000
    
    Pending: 1
    Oldest: 2020-06-29 09:55:13 +0000
    Newest: 2020-06-29 09:55:13 +0000
    
    
    Plugin Support fevered – a11n

    (@fevered)

    Thanks for that! Are you able to reproduce this issue at all when testing? I would suggest conflict testing but that is hard to do if the issue is not reproducible

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Orders constantly re-appearing’ is closed to new replies.