Orders manually set to completed Mollie overrides

  • Resolved HJ

    (@coach-henk)


    5 years, 2 months ago

    Hi,

    Orders with Mollie banktransfer are set to completed in WooCommerce, but after 30 days Mollie sets the status to “cancelled”. How to prevent this?

    Cheers,
    HJ

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter HJ

    (@coach-henk)

    PS the client didn’t cancel the order in the Mollie dashboard, but it is strange a completed order can be set to cancelled.

    Hello @coach-henk

    can you please take a look in the right order notice history what is written there who cancel the payment? Please send me a screenshot of an order where it got canceled.

    Thank you so much
    Best regards
    Andreas

    Thread Starter HJ

    (@coach-henk)

    Hi Andreas,

    I already have contact through mail, but there should be a fix for this so manually completed orders can’t be overided by the plugin and set to cancelled.

    As far as I understood this will be looked at for a future update.

    Thx,
    HJ

Viewing 3 replies - 1 through 3 (of 3 total)
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