Orders not being completed despite payment being processed

Hello @jawsch

Thank you for your message and for using my plugin.

Users can purchase the licenses and payment processes / completes through Paypal and Stripe however I’m having to manually Complete every order, it doesn’t change to Complete (and thus providing the license key) on its own like every other product.

Is the product marked as a digital/downloadable product? Only orders with those products are set to autocomplete if I recall correctly.

Also, my own account and email are listed as the Customer on every single license purchase on the License Manager page (not the orders page). Have no idea why.

I know about this, will be fixed very soon with the next patch.

Is the product marked as a digital/downloadable product? Only orders with those products are set to autocomplete if I recall correctly.

I have it marked as a Virtual item since nothing actually ships to the customer and it’s just a text key code. Not something they need to download.

Do I need to mark downloadable anyway?

@jawsch

Give that a go, if that fails there’s always this piece of code which will autocomplete all orders:

https://docs.woocommerce.com/document/automatically-complete-orders/

Thanks, I’ll try the downloadable check box and see if it solves my problem.

@drazenbebic
Just wanted to follow up and say this fixed the problem! Thank you ??

@jawsch great, thanks for letting me know!