Orders Not Printing

  • Resolved Angela2601

    (@angela2601)


    4 years ago

    I have some orders in WooCommerce that did not print. Orders done directly from the website work and get printed but when I place orders through the POS (POS for WooCommerce plugin) the order is not printed. I can see the order in the backend so I know they were created successfully and I receive the order emails just no print out. How can I get orders that are created through the plugin POS for WooCommerce to print?

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  • Plugin Contributor lawrenceowen

    (@lawrenceowen)

    @angela2601 This is because the current standard version of the plugin uses the WooCommerce “ThankYou” hook to trigger printing a receipt. This is only triggered when the “Thank You” message is displayed to a user at the end of an online order.

    If you update your plugin to the version 2.0 beta then you can change the printing trigger method to avoid this issue. This will allow orders to print when generated by the backend admin pages, so should also work from your POS plugin.

    Thread Starter Angela2601

    (@angela2601)

    Perfect. Thank you

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