• Resolved paolurso

    (@paolurso)


    Hi there,

    I have noticed that some orders are currently marked as “Pending Payment” on the WooCommerce order dashboard, but these orders do not appear at all in Klarna. I suspect that the customers might not have completed the payment process through Klarna.

    As a result, I still have these orders pending in WooCommerce. Is there a way to automatically convert such orders to “Cancelled” after a certain amount of time if the payment is not completed?

    Additionally, does Klarna set a maximum time limit for customers to complete their orders before they are automatically cancelled?

    Thank you!

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