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Resolved

(@envyct)

I received 2 separate orders which somehow they managed to proceed to payment without any shipping method selected or shipping charge.

Order 1:
https://gyazo.com/456e4b92a1ee7e7ba0d399bfd1f0304b
Order 2:
https://gyazo.com/34639670fea06ba0235b8a1eea12174d

I blurred out the sensitive information but they were real addresses.

I tried recreating this issue myself by using the address they provided, disabling JS, manually unchecking the radio button with inspect element and it didn’t work.

Please could you help provide some insight as to why this might be happening and how to prevent it from happening?

Here is my status report


### WordPress Environment ###

WordPress address (URL): https://allsafepool.com
Site address (URL): https://allsafepool.com
WC Version: 4.2.0
REST API Version: ? 1.0.8
WC Blocks Version: ? 2.5.16
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.2.3
Log Directory Writable: ?
WP Version: 5.4.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.18-1+ubuntu18.04.1+deb.sury.org+1
PHP Post Max Size: 100 MB
PHP Time Limit: 3600
PHP Max Input Vars: 10000
cURL Version: 7.58.0
OpenSSL/1.1.1g

SUHOSIN Installed: –
MySQL Version: 5.7.29-32-log
Max Upload Size: 50 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.2.0
WC Database Prefix: xwzrc_
Total Database Size: 137.84MB
Database Data Size: 108.30MB
Database Index Size: 29.54MB
xwzrc_woocommerce_sessions: Data: 3.02MB + Index: 0.08MB + Engine InnoDB
xwzrc_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xwzrc_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
xwzrc_woocommerce_order_items: Data: 0.11MB + Index: 0.05MB + Engine InnoDB
xwzrc_woocommerce_order_itemmeta: Data: 0.45MB + Index: 0.56MB + Engine InnoDB
xwzrc_woocommerce_tax_rates: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
xwzrc_woocommerce_tax_rate_locations: Data: 0.47MB + Index: 0.69MB + Engine InnoDB
xwzrc_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_woocommerce_shipping_zone_locations: Data: 0.08MB + Index: 0.08MB + Engine InnoDB
xwzrc_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xwzrc_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
xwzrc_actionscheduler_actions: Data: 0.17MB + Index: 0.14MB + Engine InnoDB
xwzrc_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
xwzrc_aiowps_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_aiowps_failed_logins: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_aiowps_global_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_aiowps_login_activity: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_aiowps_login_lockdown: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_aiowps_permanent_block: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_blc_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_blc_instances: Data: 0.41MB + Index: 0.30MB + Engine InnoDB
xwzrc_blc_links: Data: 1.52MB + Index: 0.20MB + Engine InnoDB
xwzrc_blc_synch: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_brb_business: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_brb_review: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_cb_contact_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_cb_create_control_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_cb_dynamic_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_cb_email_template_admin: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_cb_form_settings_table: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_cb_frontend_data_table: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_cb_frontend_forms_table: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_cb_layout_settings_table: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_cb_licensing: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_cb_roles_capability: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_cd_customizations: Data: 0.14MB + Index: 0.05MB + Engine InnoDB
xwzrc_cntctfrm_field: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xwzrc_comments: Data: 1.52MB + Index: 0.52MB + Engine InnoDB
xwzrc_connections: Data: 0.12MB + Index: 0.03MB + Engine MyISAM
xwzrc_connections_address: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
xwzrc_connections_date: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_connections_email: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_connections_link: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_connections_messenger: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_connections_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_connections_phone: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_connections_social: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
xwzrc_connections_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
xwzrc_connections_term_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_connections_term_relationships: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
xwzrc_connections_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_create_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_free_quote_submissions: Data: 0.43MB + Index: 0.16MB + Engine MyISAM
xwzrc_gpi_api_error_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_gpi_custom_urls: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_gpi_page_blacklist: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_gpi_page_reports: Data: 3.08MB + Index: 0.06MB + Engine MyISAM
xwzrc_gpi_page_stats: Data: 0.18MB + Index: 0.00MB + Engine MyISAM
xwzrc_gpi_summary_snapshots: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_group_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_in8sync_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_map_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_nf3_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_nf3_action_meta: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
xwzrc_nf3_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_nf3_field_meta: Data: 0.39MB + Index: 0.01MB + Engine MyISAM
xwzrc_nf3_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_nf3_form_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_nf3_objects: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_nf3_object_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_nf3_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_options: Data: 37.42MB + Index: 6.14MB + Engine InnoDB
xwzrc_postmeta: Data: 11.50MB + Index: 6.92MB + Engine InnoDB
xwzrc_posts: Data: 4.41MB + Index: 0.69MB + Engine InnoDB
xwzrc_redirection_404: Data: 1.10MB + Index: 0.41MB + Engine MyISAM
xwzrc_redirection_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_redirection_items: Data: 0.21MB + Index: 0.19MB + Engine MyISAM
xwzrc_redirection_logs: Data: 0.03MB + Index: 0.02MB + Engine MyISAM
xwzrc_revslider_css: Data: 0.19MB + Index: 0.02MB + Engine InnoDB
xwzrc_revslider_css_bkp: Data: 0.19MB + Index: 0.02MB + Engine InnoDB
xwzrc_revslider_layer_animations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_revslider_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_revslider_sliders: Data: 0.17MB + Index: 0.02MB + Engine InnoDB
xwzrc_revslider_sliders_bkp: Data: 0.17MB + Index: 0.02MB + Engine InnoDB
xwzrc_revslider_slides: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
xwzrc_revslider_slides_bkp: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
xwzrc_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_service_areas_new: Data: 1.52MB + Index: 0.17MB + Engine InnoDB
xwzrc_service_areas_new_06092015: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
xwzrc_service_areas_new_change: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_service_areas_old_050115: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
xwzrc_service_areas_old_052815: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
xwzrc_service_areas_old_06022015: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
xwzrc_service_areas_old_06092015v2: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
xwzrc_service_areas_old_1_12_16: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
xwzrc_service_areas_old_43015: Data: 0.84MB + Index: 0.00MB + Engine MyISAM
xwzrc_service_ref_new: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
xwzrc_simple_history: Data: 3.02MB + Index: 1.69MB + Engine InnoDB
xwzrc_simple_history_contexts: Data: 11.02MB + Index: 7.03MB + Engine InnoDB
xwzrc_slider_pro_layers: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
xwzrc_slider_pro_sliders: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
xwzrc_slider_pro_slides: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
xwzrc_smush_dir_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
xwzrc_structuring_markup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_termmeta: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
xwzrc_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
xwzrc_term_relationships: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
xwzrc_term_taxonomy: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
xwzrc_tinvwl_analytics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_tinvwl_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_tinvwl_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_usermeta: Data: 0.52MB + Index: 0.38MB + Engine InnoDB
xwzrc_users: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
xwzrc_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_wc_customer_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
xwzrc_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xwzrc_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xwzrc_wc_order_product_lookup: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
xwzrc_wc_order_stats: Data: 0.11MB + Index: 0.05MB + Engine InnoDB
xwzrc_wc_order_tax_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
xwzrc_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
xwzrc_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_wfBadLeechers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_wfBlockedCommentLog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_wfBlockedIPLog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_wfBlocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
xwzrc_wfConfig: Data: 0.42MB + Index: 0.00MB + Engine InnoDB
xwzrc_wfCrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_wfFileMods: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
xwzrc_wfHits: Data: 0.19MB + Index: 0.08MB + Engine InnoDB
xwzrc_wfHoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_wfIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
xwzrc_wfKnownFileList: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
xwzrc_wfLeechers: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
xwzrc_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_wfLocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_wfLogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xwzrc_wfNotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_wfPendingIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
xwzrc_wfReverseCache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_wfScanners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_wfSNIPCache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
xwzrc_wfStatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
xwzrc_wfVulnScanners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_wpgmza: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_wpgmza_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_wpgmza_category_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_xcloner_scheduler: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
xwzrc_yoast_indexable: Data: 2.52MB + Index: 0.38MB + Engine InnoDB
xwzrc_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
xwzrc_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
xwzrc_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
xwzrc_yoast_seo_links: Data: 0.19MB + Index: 0.06MB + Engine MyISAM
xwzrc_yoast_seo_meta: Data: 0.04MB + Index: 0.04MB + Engine MyISAM

### Post Type Counts ###

acf: 2
acf-field: 21
acf-field-group: 8
aiosrs-schema: 3
attachment: 1367
brb_collection: 2
custom_css: 1
dealers: 41
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
nav_menu_item: 79
oembed_cache: 3
optionsframework: 13
page: 51
popup: 5
popup_theme: 6
post: 164
product: 173
referrals: 3
revision: 6
saswp: 2
shop_order: 755
shop_order_refund: 17
shortcoder: 4
testimonialtype: 23
wpcf7_contact_form: 6

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (59) ###

Accelerated Mobile Pages: by Ahmed Kaludi
Mohammed Kaludi – 1.0.53.2

ACF for AMP: by Mohammed Kaludi – 2.8.3
ELEX Address Validation & Google Address Auto Complete Plugin for WooCommerce: by ELEX – 1.5.4 – Installed version not tested with active version of WooCommerce 4.2.0
Advanced Custom Fields PRO: by Elliot Condon – 5.8.12
Allsafe Dealer Finder: by Hamid Tavakoli – 1.5
Allsafe Referral Finder: by Hamid Tavakoli – 1.5
AMP Cache: by AMPforWP Team – 2.2.7
Contact Form 7 for AMP: by Mohammed Kaludi – 1.27
AMP Pagebuilder Compatibility: by AMPforWP Team – 1.9.34
AMP Pro Extension Manager: by AMPforWP Team – 1.0.8
AMP WooCommerce Pro: by AMPforWP Team – 3.3.7 – Installed version not tested with active version of WooCommerce 4.2.0
Autoptimize: by Frank Goossens (futtta) – 2.7.3
Breadcrumb NavXT: by John Havlik – 6.5.0
Business Reviews Bundle: by RichPlugins  – 1.6
Contact Form 7 Conditional Fields: by Jules Colle – 1.9.3
Cloudflare: by John Wineman
Furkan Yilmaz
Junade Ali (Cloudflare Team) – 3.4.1

Contact Form 7: by Takayuki Miyoshi – 5.1.9
Custom Permalinks: by Sami Ahmed Siddiqui – 1.5.1
Custom Post Type UI: by WebDevStudios – 1.7.4
Duplicate Post: by Enrico Battocchi – 3.2.4
Google Tag Manager for WordPress: by Thomas Geiger – 1.11.4 – Installed version not tested with active version of WooCommerce 4.2.0
Enable Media Replace: by ShortPixel – 3.4.1
Folders: by Premio – 2.5
Google Pagespeed Insights: by Matt Keys – 4.0.3
Head Meta Data: by Jeff Starr – 20200313
In8Sync Customers: by In8Sync – 3.2.14
In8Sync Products: by In8Sync – 3.2.14
In8Sync Sales Orders: by In8Sync – 3.2.14
In8Sync - NetSuite WooCommerce Integration: by In8Sync – 3.2.14 – Installed version not tested with active version of WooCommerce 4.2.0
Jetpack by WordPress.com: by Automattic – 8.6.1
WPBakery Page Builder: by Michael M - WPBakery.com – 6.2.0
PayStand for WooCommerce: by PayStand – 2.3.2 – Installed version not tested with active version of WooCommerce 4.2.0
Permalink Manager Lite: by Maciej Bis – 2.2.8.6 – Installed version not tested with active version of WooCommerce 4.2.0
Popup Maker: by Popup Maker – 1.10.2
Redirection: by John Godley – 4.8
Slider Revolution: by ThemePunch – 6.2.14
Schema & Structured Data for WP & AMP: by Magazine3 – 1.9.41.3
Shortcoder: by Aakash Chakravarthy – 5.3.1
Simple History: by P?r Thernstr?m – 2.34.0
Simple Sitemap: by David Gwyer – 3.5
Slider Pro: by bqworks – 4.1.0
Social Media Feather: by socialmediafeather – 2.0.0
String Locator: by Clorith – 2.4.0
TinyMCE Advanced: by Andrew Ozz – 5.4.0
WebP Express: by Bj?rn Rosell – 0.17.3
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.2 – Installed version not tested with active version of WooCommerce 4.2.0
WooCommerce Services: by Automattic – 1.23.2
WooCommerce Shipment Tracking: by WooCommerce – 1.6.14 – Installed version not tested with active version of WooCommerce 4.2.0
WooCommerce UPS Shipping: by WooCommerce – 3.2.16 – Installed version not tested with active version of WooCommerce 4.2.0
WooCommerce USPS Shipping: by WooCommerce – 4.4.27 – Installed version not tested with active version of WooCommerce 4.2.0
WooCommerce: by Automattic – 4.2.0 (update to version 4.2.1 is available)
Yoast SEO: by Team Yoast – 14.3
WP Booklet: by BinaryStash – 2.1.8
WP Mail SMTP: by WPForms – 2.1.1
Schema Pro: by Brainstorm Force – 2.0.1
Smush: by WPMU DEV – 3.6.3
Markup (JSON-LD) structured in schema.org: by Kazuya Takami – 4.7.0
Redirection for Contact Form 7: by Query Solutions – 1.3.6
Yoast SEO: Local: by Team Yoast and Arjan Snaterse – 6.2

### Inactive Plugins (26) ###

Akismet Anti-Spam: by Automattic – 4.1.6
AMP Stories: by Ahmed Kaludi
Mohammed Kaludi – 1.4.1

Asset Queue Manager: by Nate Wright – 1.0.3
CF7 Google Sheet Connector: by WesternDeal – 4.2
Client Dash: by Real Big Plugins – 2.1.5
Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 6.0.2
Google for WordPress: by Massimo Della Rovere – 1.9.4
Google Webfont Optimizer: by Sigurdur Gudbrandsson – 0.2.4
Google XML Sitemaps: by Arne Brachhold – 4.1.0
In8Sync Customization: by In8Sync – 3.2.14
No Comments: by Steven Fernandez – 1.1.6
Page Specific Menu Items: by Dharma Poudel (@rogercomred) – 1.6.5
Root Relative URLs: by Marcus E. Pope
marcuspope – 2.3

SendGrid: by SendGrid – 1.11.8
SEO Friendly Images: by Vladimir Prelovac – 3.0.5
Smush Pro: by WPMU DEV – 3.6.0
Swift Mailer: by  – 5.4.3
TI WooCommerce Wishlist: by TemplateInvaders – 1.20.3
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.25

WooCommerce Order Test: by WP Fix It – 1.6 – Installed version not tested with active version of WooCommerce 4.2.0
WordPress HTTPS: by Mike Ems – 3.4.0
WordPress Importer: by wordpressdotorg – 0.7
WP deferred javaScript: by Willy Bahuaud
Daniel Roch
Grégory Viguier – 2.0.5

WP Fastest Cache: by Emre Vona – 0.9.0.7
WP Google Map Plugin: by flippercode – 4.1.3
XCloner - Site Backup and Restore: by watchful – 4.2.9

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (5) ###

Force Strong Passwords - WPE Edition: by Jason Cosper – 1.6.4
p3-profiler.php: by  –
WP Engine Seamless Login Plugin: by WP Engine – 1.5.5
WP Engine Security Auditor: by wpengine – 1.0.9
WP Engine System: by WP Engine – 4.0.0

### Settings ###

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #9302 - /shop/
Cart: #9303 - /cart/
Checkout: #9304 - /checkout/
My account: #9305 - /my-account/
Terms and conditions: #9345 - /terms-and-conditions/

### Theme ###

Name: 
Version: (update to version 0 is available)
Author URL: 
Child Theme: ?
Parent Theme Name: 
Parent Theme Version: – 0 is available
Parent Theme Author URL: 
WooCommerce Support: ?

### Templates ###

Overrides: lifecare-child/woocommerce/archive-product.php
lifecare-child/woocommerce/cart/cart-totals.php
lifecare-child/woocommerce/checkout/form-pay.php
lifecare-child/woocommerce/checkout/review-order.php version 3.3.0 is out of date. The core version is 3.8.0
lifecare-child/woocommerce/checkout/thankyou.php version 3.2.0 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/content-single-product.php
lifecare-child/woocommerce/emails/admin-cancelled-order.php version 3.6.0 is out of date. The core version is 4.1.0
lifecare-child/woocommerce/emails/admin-failed-order.php version 3.5.0 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/admin-new-order.php version 3.5.0 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/customer-completed-order.php version 3.5.0 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/customer-invoice.php version 3.5.0 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/customer-new-account.php version 3.5.2 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/customer-note.php version 3.6.0 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/customer-on-hold-order.php version 3.5.0 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/customer-processing-order.php version 3.5.4 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/customer-refunded-order.php version 3.5.0 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/customer-reset-password.php version 3.5.0 is out of date. The core version is 4.0.0
lifecare-child/woocommerce/emails/email-addresses.php version 3.5.4 is out of date. The core version is 3.9.0
lifecare-child/woocommerce/emails/email-customer-details.php
lifecare-child/woocommerce/emails/email-downloads.php
lifecare-child/woocommerce/emails/email-footer.php version 2.3.0 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/email-header.php version 2.4.0 is out of date. The core version is 4.0.0
lifecare-child/woocommerce/emails/email-order-details.php version 3.3.1 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/email-order-items.php version 3.5.0 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/email-styles.php version 3.3.0 is out of date. The core version is 4.0.0
lifecare-child/woocommerce/emails/plain/admin-cancelled-order.php version 3.6.0 is out of date. The core version is 4.1.0
lifecare-child/woocommerce/emails/plain/admin-failed-order.php version 3.5.0 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/plain/admin-new-order.php version 3.5.0 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/plain/customer-completed-order.php version 3.5.0 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/plain/customer-invoice.php version 3.5.0 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/plain/customer-new-account.php version 3.5.2 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/plain/customer-note.php version 3.5.0 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/plain/customer-on-hold-order.php version 3.5.0 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/plain/customer-processing-order.php version 3.5.4 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/plain/customer-refunded-order.php version 3.5.0 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/plain/customer-reset-password.php version 3.5.0 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/plain/email-addresses.php
lifecare-child/woocommerce/emails/plain/email-customer-details.php
lifecare-child/woocommerce/emails/plain/email-downloads.php
lifecare-child/woocommerce/emails/plain/email-order-details.php version 3.5.0 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/emails/plain/email-order-items.php version 3.2.0 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/myaccount/dashboard.php
lifecare-child/woocommerce/myaccount/downloads.php
lifecare-child/woocommerce/myaccount/form-add-payment-method.php
lifecare-child/woocommerce/myaccount/form-edit-account.php
lifecare-child/woocommerce/myaccount/form-edit-address.php
lifecare-child/woocommerce/myaccount/form-login.php version 3.6.0 is out of date. The core version is 4.1.0
lifecare-child/woocommerce/myaccount/form-lost-password.php
lifecare-child/woocommerce/myaccount/form-reset-password.php
lifecare-child/woocommerce/myaccount/lost-password-confirmation.php version 3.5.2 is out of date. The core version is 3.9.0
lifecare-child/woocommerce/myaccount/my-account.php
lifecare-child/woocommerce/myaccount/my-address.php
lifecare-child/woocommerce/myaccount/my-downloads.php
lifecare-child/woocommerce/myaccount/my-orders.php
lifecare-child/woocommerce/myaccount/navigation.php
lifecare-child/woocommerce/myaccount/orders.php
lifecare-child/woocommerce/myaccount/payment-methods.php
lifecare-child/woocommerce/myaccount/view-order.php
lifecare-child/woocommerce/order/order-details.php version 3.5.2 is out of date. The core version is 3.7.0
lifecare-child/woocommerce/single-product/product-image.php
lifecare-child/woocommerce/single-product/product-thumbnails.php
lifecare-child/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0
lifecare-child/woocommerce/single-product/tabs/additional-information.php
lifecare-child/woocommerce/single-product/tabs/description.php
lifecare-child/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0
lifecare-child/woocommerce/single-product/up-sells.php
lifecare-child/woocommerce/single-product.php

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### Action Scheduler ###

Complete: 541
Oldest: 2020-05-22 14:01:32 -0700
Newest: 2020-06-22 12:58:49 -0700

This topic was modified 4 years, 5 months ago by envyct.

Viewing 4 replies - 1 through 4 (of 4 total)

arcangelini
(@arcangelini)

4 years, 5 months ago

Hey @envyct

That is peculiar. If you are unable to replicate then this may be difficult to track down.

Typically issues like this can be caused by another plugin. How we usually address this type of issue is called a conflict test. Would you mind temporarily switching back to the Storefront (https://woocommerce.com/products/storefront/?aff=10486&cid=1131038) theme and disable all your plugins except for WooCommerce (and the trouble plugin)? You can do this manually from your WP-ADMIN ? Plugin area, or by using a tool like Health Check (https://www.ads-software.com/plugins/health-check/). If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until you find the one causing the conflict.

Health Check is a tool that can be useful for debugging, though it requires an official default WordPress theme like Twenty Twenty (https://www.ads-software.com/themes/twentytwenty/). On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you while you’re logged in to that session without affecting normal visitors to your site. For more details, see our Health Check doc.

I would try to find a way to replicate this. If you find a way to replicate the issue then you can test this case a little deeper. However, if you have no success in trying to replicate this, then it is most likely a fluke.

Thread Starter envyct
(@envyct)

4 years, 5 months ago

Thanks for getting back to me, @arcangelini !

I managed to figure out what the issue is just now. We have a plugin called “AMPforWP” and they have an extension to make WooCommerce work in AMP.

So whenever someone bought using the AMP version of the site, it caused this issue.

Since it seems like the AMP WooCommerce extension is faulty, I’ll follow up with the plugin author for that but is there any alternative plugin that WC recommends for AMP?

arcangelini
(@arcangelini)

4 years, 5 months ago

Hey again @envyct !

I am glad you found the source of the issue.

We do not have any AMP plugins in our WooCommerce Marketplace, but I am aware of another prominent AMP solution that comes with WooCommerce support. I would suggest looking at Better AMP plugin. I have never used this one before but it is worth a look I think.

Plugin Support Tseten a11n
(@tibetanitech)

4 years, 4 months ago

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Orders with no shipping method’ is closed to new replies.