Original Manual Pixel Code vs Plugin (woocommerce)

  • Resolved squareshave

    (@squareshave)


    7 years, 8 months ago

    Hello,

    I had copied/pasted Facebook pixel code manually to website, when I launched.

    Now I want to use plugins to easily change and configure events, So I installed it in wordpress.

    –> Tested with Pixel Helper, Seems like only old version pixel code is being tracked.

    Do I have to remove old pixel code, in order to use Plugin normally?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author PixelYourSite

    (@pixelyoursite)

    Hi,

    Yes, you have to remove the old pixel if you want to use our plugin.

    You also need to delete your site cache.

    Thread Starter squareshave

    (@squareshave)

    ok.

    1. If ‘old pixel’ and ‘plugin’ both exists, is it possible that Facebook pixel cannot track conversions?

    2. We removed old pixel now. Where can we delete our site cache??

    • This reply was modified 7 years, 8 months ago by squareshave.
    Plugin Author PixelYourSite

    (@pixelyoursite)

    1. It depends, if both pixels will load you will have incorrect reports.

    2. That’s something I can’t tell you, since each cache plugin has a different way to do it. If you don’t know about it, chances are you are not using a cache plugin at all.

    Simply test your site with Pixel Helper Chrome Extension and check if the pixel is running.

Viewing 3 replies - 1 through 3 (of 3 total)
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