• Resolved undinederiviere

    (@undinederiviere)


    Hi there,

    I set up a poll with “other” answers enabled with a text box. By the poll results I got a lot of those “other” answers. Yet the actual contents of that text box don’t show up in the backend. Neither in the individual vote details nor with a data export.

    I set up a similar poll a few months ago and was able to see the “other” answers just fine.

    Any idea what went wrong? Is there any way to retrieve the data? The votes obviously got counted, it’s just the contents of the text box that are missing.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author YOP

    (@yourownprogrammer)

    Hello

    Can you please let us know what version you are running so we may assist?

    Thread Starter undinederiviere

    (@undinederiviere)

    It’s 6.4.1 (free version). Thank you!

    Plugin Author YOP

    (@yourownprogrammer)

    Hello

    Thank you for sending over the info.

    We have released a new version that addresses the problem.
    Please let us know if you continue to have issues after the update.

    Thread Starter undinederiviere

    (@undinederiviere)

    Awesome, the update fixed the issue. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘“Other” answers don’t shop up’ is closed to new replies.