Other payment methods stopped working out of nowhere

  • Resolved shaheeralam1199

    (@shaheeralam1199)


    10 months ago

    Hi! I’m using this plugin along with WooCommerce PayPal plugin. Everything was working fine till yesterday, and now after order approval, it’s not showing any payment method and indicating an error:

    “Sorry, it seems that there are no available payment methods for your location. Please contact us if you require assistance or wish to make alternate arrangements.”

    PayPal is working fine when I uncheck the order approval option.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support ashlyjohny

    (@ashlyjohny)

    Hello @shaheeralam1199,

    Could you please provide information on the current versions of your

    • WordPress Version
    • WooCommerce Version
    • PayPal Plugin Version
    • Download Link for PayPal Plugin
      Ensuring you describe the above will help us provide the best support possible. Thank you for your cooperation.
    Thread Starter shaheeralam1199

    (@shaheeralam1199)

    Plugin Author Sarankumar

    (@sarankumar)

    Hello ,

    While installing the above paypal plugin you will get an another payment gateway called “Standard Card Button?–?Debit & Credit Cards” along with PayPal payment gateway. Please activate both payment gateway too and check whether working as expected.

    Thread Starter shaheeralam1199

    (@shaheeralam1199)

    Yes i have activated both. But these are not showing up once I approve the order.

    it was working fine till 1st Feb, and out of nowhere, it stopped working.

    Thread Starter shaheeralam1199

    (@shaheeralam1199)

    i can see the debit card option but checkout link is not visible as well as Paypal option. If I turn of the order approval option (not deactivating plugin), then everything is working fine.

    screen after order approval: https://we.tl/t-SDSQmyPTqk

    Plugin Author Sarankumar

    (@sarankumar)

    The problem might be because of the recent update to the PayPal plugin. The update was on February 1, version 2.5.2 – 2024-02-01. You can check the changes made in the update here: https://www.ads-software.com/plugins/woocommerce-paypal-payments/#developers

    If your current PayPal version (2.5.1) is working fine with order approval, it’s recommended to stick with that version until a new one is released by woo team. The WooCommerce team is currently working to support more payment gateways for blocked checkouts, so there might be frequent updates. Order approval plugin 100% compatible with blocked checkout. We will keep this issue open and monitor it until it is resolved.

    Thread Starter shaheeralam1199

    (@shaheeralam1199)

    OH yes. I just downgraded the plugin and its working fine. Thanks

    Plugin Author Sarankumar

    (@sarankumar)

    Hello,
    we have noticed that there is a new update for paypal plugin. https://www.ads-software.com/plugins/woocommerce-paypal-payments/
    Kindly update this version and check whether issue is fixed or not.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Other payment methods stopped working out of nowhere’ is closed to new replies.

Tags