other smtp does not work!

hi there,

we have used AOL by following the instructions on https://wpmailsmtp.com/docs/how-to-set-up-the-other-smtp-mailer-in-wp-mail-smtp but always got the same error message as below.

There was a problem while sending the test email.

Could not authenticate your SMTP account.

This means we were able to connect to your SMTP host, but were not able to proceed using the email/password in the settings.

Typically this error is returned when the email or password is not correct or is not what the SMTP host is expecting.

Recommended next steps:
Triple check your SMTP settings including host address, email, and password. If you have recently reset your password you will need to update the settings.
Contact your SMTP host to confirm you are using the correct username and password.
Verify with your SMTP host that your account has permissions to send emails using outside connections.
Need support?
WP Mail SMTP is a free plugin, and the team behind WPForms maintains it to give back to the WordPress community.

To access our world class support, please upgrade to WP Mail SMTP Pro. Along with getting expert support, you will also get Notification controls, Email Logging, and integrations for Amazon SES, Office 365, and Outlook.com.

Additionally, you can take advantage of our White Glove Setup. Sit back and relax while we handle everything for you! If you simply don’t have time or maybe you feel a bit in over your head – we got you covered.

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Alternatively, we also offer limited support on the www.ads-software.com support forums. You can create a support thread there, but please understand that free support is not guaranteed and is limited to simple issues. If you have an urgent or complex issue, then please consider upgrading to WP Mail SMTP Pro to access our priority support ticket system.

Click here to view the full Error Log for debugging