Otter Blocks not displaying in “Add blocks” dropdown menu

  • Resolved Martin Lindsey

    (@animatedmarty)


    5 years, 10 months ago

    I’m working on another staging site where I installed the Otter Blocks plugin but isn’t displaying in the “Add blocks” dropdown menu.

    I tried both options of downloading it from the dashboard plugin search and uploading the .zip file. Neither worked. Any suggestions?

    Not sure why I can see it on one site but not on the other.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey there,

    Can you give us more details? Can you tell us which version of WordPress are you running, also which plugins are installed on your site? We would love to debug it and get your site running! ??

    Thread Starter Martin Lindsey

    (@animatedmarty)

    The site is running WordPress version 5.0.3

    Here are the plugins.

    Jetpack
    Google Fonts for WordPress
    WP Forms Lite.
    Yoast SEO
    Monster Insights Google Analytics Plugin
    WooCommerce
    WooCommerce Blocks
    WooCommerce Services
    WooCommerce Square

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey there,

    We tried and weren’t able to pin out but it’s a conflict with WooCommerce Blocks. We will figure out what’s causing it until then we will recommend you to disable WooCommerce blocks.

    Funny enough, it’s also working on my local copy, while not working on a different staging environment. ??

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    We’ve pushed an update where Otter should load. However, WooCommerce Blocks might not load.

    It seems to be an issue with WooCommerce and I’ve reported it to WooCommerce Team. Will keep you updated if someone comes up.

Viewing 4 replies - 1 through 4 (of 4 total)
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