Otter crashes after moving to new server (Neve FSE w/ Otter Blocks free)

  • Resolved George Paschetto

    (@gpaschetto)


    6 months ago

    I moved my site from staging to more public site and now the otter Dashboard and Blocks pages won’t open — just shows a spinning icon. When I visit the new site, only the home page opens the others return Internal Server Error. I tried rolling Otter Blocks back and updating again but that didn’t work.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor irinelenache

    (@irinelenache)

    Hello @gpaschetto,

    Thank you for contacting us!

    Can you please check if this is a plugin conflict? You can safely do that by deactivating all plugins and see if the issue persists. If it doesn’t persist, activate them one by one until you find the problematic plugin. This can be done without affecting the users, by using the Health Check plugin’s troubleshoot mode.

    Let us know how it goes!

Viewing 1 replies (of 1 total)
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