You have an older version of the Premium plugin. The features have been disabled

  • Resolved mada99

    (@mada99)


    1 year, 4 months ago

    What a bad quality! I updated Mail Poet Premium to version 4.33.0, but the problem still persists. The Version 4.24. is still installed.
    And yes, I read the kb-article and yes, I updated manually.

    Errors like this happen regularly over a period of years!
    That says it all.

    • This topic was modified 1 year, 4 months ago by mada99.
    • This topic was modified 1 year, 4 months ago by mada99.
Viewing 7 replies - 1 through 7 (of 7 total)

  • @mada99
    Same problem here. Thanks for reporting it first.

    Same problem. So it doesn’t come from my WP ?? Quite a good news.

    Thread Starter mada99

    (@mada99)

    Posting a ticket as a paying customer is prevented by a pointless and broken ReCaptcha configuration. ReCaptcha v2 and v3 on one page. What a nonsense.

    …very professional.

    Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @mada99 ????!

    Thank you for reaching out to MailPoet Support!

    We have just released version 4.34.0 for both the free and Premium plugins.

    Please update to that version and the issue should be fixed for you. Thanks for your patience!

    Cheers

    Plugin Support Dani F. a11n

    (@danielinhou)

    And hi again @mada99 ????,

    Posting a ticket as a paying customer is prevented by a pointless and broken ReCaptcha configuration. ReCaptcha v2 and v3 on one page. What a nonsense.

    Could you also share a link to the URL where you are not able to create a support ticket? And maybe a screenshot of the issue you are facing?

    I’ll be glad to share this with the product team so that they can fix it.

    Cheers

    @danielinhou

    Please update to that version and the issue should be fixed for you. Thanks for your patience!

    Yep, it worked, thanks

    Plugin Support Dani F. a11n

    (@danielinhou)

    Great, thanks for your feedback and your patience!

Viewing 7 replies - 1 through 7 (of 7 total)
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