out of stock

  • Resolved teiam18

    (@teiam18)


    4 years, 8 months ago

    On my clothing website there is an option to quick view items available for purchase in different sizes. In the quick view, the unavailable sizes have a line drawn through them and are not clickable.

    However, when you click on the item itself (Single Product), the out of stock sizes can be clicked, and then display an “out of stock” message. Can I please change this so that the line stays drawn through the unavailable sizes, identical to the quick view, as opposed to the error message? It is clearer that way.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hey @teiam18

    It would appear that you are using another plugin with the variation swatches.

    On the single product page it doesn’t seem to be adding the correct class to the variation which hasn’t got stock.

    This one is correct, where you can see the class of “outoof” for the variations that don’t have stock : https://share.getcloudapp.com/geu2oo7L

    This is the example you mentioned, https://share.getcloudapp.com/rRu600AG , where you can see that the class of “outoof” isn’t coming through.

    As its a thrid-party plugin this might be something to reach out to that developer? Or see if there is an update for the plugin?

    Thread Starter teiam18

    (@teiam18)

    Yes, in the single product page, when I remove the tick from the enabled box

    1. In the quick view, the unavailable sizes have a line drawn through them and are not clickable.
    2. On the single product page has error.

    Example size: 14

    But if I enabled it, In the quick view and the single product page, the out of stock sizes can be clicked, and then display an “out of stock” message.

    Example size 16

    My question is how can I change this so that the line stays drawn through the ‘out of stock’ product in the the single product page with out error?

    @teiam18

    I don’t believe it to be an issue with WooCommerce I see that the issue is with the plugin that you are using for the functionality.

    Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
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