Out of stock

  • Resolved marcono

    (@marcono)


    3 years, 4 months ago

    I am trying this plugin, and it just marks the imported products as “Out of Stock” while they are not on Aliexpress!?
    I want to show the products in my site to be in stock even if they are not in Aliexpress. But now, even though they are in stock in Aliexpress, I see they are out of stock in my site!

Viewing 12 replies - 1 through 12 (of 12 total)

  • Hello,
    The stock sync feature is only available in the premium version and you can turn it on or off.
    If you have any questions regarding the premium version, please post them in this forum https://villatheme.com/supports/forum/presale/ as we are not allowed to discuss premium features here.
    Best regards

    Thread Starter marcono

    (@marcono)

    I am not talking about the stock sync.
    I have even disabled the stock management, but whatever I import is shown as Out of stock. So stock management is enabled in Woocommerce and the quantity is set to 0!

    Does this occur to all products or only some?

    Thread Starter marcono

    (@marcono)

    I think it happens when I delete the variations of the product in your plugin before importing. Thereby the product will be a single product with no variations. In this scenario, the product is automatically set to “out of stock”!

    Yes, I see that now.
    To solve it, please go to the plugin settings then enable the “Import as simple product” option.

    Thread Starter marcono

    (@marcono)

    Thx, but I had enabled that already!
    But still it just set every single product as out of stock.
    Is that a bug?

    Please try importing a new product now and let me know if the issue persists.
    I’ve just tested one product and it works properly.

    Thread Starter marcono

    (@marcono)

    I have not changed anything. I had this setting from the beginning i.e. I always had enabled “import as simple product”.
    I can see when I delete all the variations, it will be a simple product but the quantity is automatically set to 0 and it shows “out of stock”.
    I have even disabled “Manage stock”, but it is the same unfortunately!

    Thread Starter marcono

    (@marcono)

    I actually think this issue happens when we disable “Manage stock”! So, please disable this option and try.

    Thanks.
    It’s a bug when you disable “Manage stock” in the plugin settings.
    I will include the fix in the next release.
    Best regards

    Thread Starter marcono

    (@marcono)

    Any update on this?

    I’ve just released a new version, please update it.

Viewing 12 replies - 1 through 12 (of 12 total)
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