out of stock alerts

  • Hi,
    In woocommerce, When I’m out of stock of a line, how do I tell clients, so that they don’t pay me for products I haven’t got, and I have to refund and lose paypal fee?

    Ideally, is there a way for them to put the order on ‘back order’, not make payment, and ensure I am told of the order and can alert them, via woo, to complete it and pay, when I have new stock?

    The page I need help with: [log in to see the link]

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  • ValeDeOro

    (@valedeoro)

    Automattic Happiness Engineer

    If you want to make sure people cannot order out of stock items, you need to enable stock management. You can do so in WooCommerce >> Settings >> Products, on the inventory tab. Check the box “enable stock management”. Optionally you can receive an email when stock is low or when a product is out of stock.
    The last two options on that page are “out of stock visibility” and “stock display format”. You can hide items from your stock, and/or you can add the exact number of items to the product page.

    Once you’ve set this up, it’s important that you add the inventory information to your products. Go to edit a product. Under Product Data, select the “Inventory” tab and check “Manage Stock?”. You can then add the number of items you have available and decide whether you allow back-orders. In your case, you’d leave that at “Do not allow”.

    I hope this helps.

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