Out of stock bug

Hi,

With regards to the prices, please make sure that you are not trying edit the price / sale price of the variable parent as the same is automatically updated by WooCommerce.

Further, with regards to the ‘stock’ getting updated, we have investigated and made a fix. Please follow the below steps:

1) Go to your Smart Manager folder, open smart-manager-for-wp-e-commerce/sm/woo-json.php file.
2) Find the below line in the code:

if( version_compare( $woo_version, '2.4', ">=" ) ) {
                                                            $woo_prod_obj_stock_status->check_stock_status();
                                                        } else {
                                                            $woo_prod_obj_stock_status->set_stock($wpdb->_real_escape($postarr[$object]));
                                                        }

and replace the same with the below code:

if ( 'yes' === get_post_meta( $post_id, '_manage_stock', true ) ) {
                                                        if( version_compare( $woo_version, '2.4', ">=" ) ) {
                                                            $woo_prod_obj_stock_status->check_stock_status();
                                                        } else {
                                                            $woo_prod_obj_stock_status->set_stock($wpdb->_real_escape($postarr[$object]));
                                                        }
                                                    }

3) Save the woo-json.php file.
4) Refresh your Smart Manager dashboard page and have a recheck with the Smart Manager functionality.

If still the issue persists, then request you to kindly mail us your WordPress site admin credentials along with short issue description at ‘support(at)storeapps(dot)org’ and we will investigate and resolve the issue.

Was the “out of stock” fix included in your latest release?

Hi,

Yes, the fix for the ‘out of stock’ issue is already included in the latest release.

However, if you are still facing the same issue then request you to kindly reproduce the same issue by creating test product using WooCommerce -> Products menu and then updating the stock for the same using Smart Manager.

If still the issue persists, then kindly mail us your site admin login credentials along with the steps to reproduce the issue at ‘support(at)storeapps(dot)org’, so that we can investigate and resolve the issue asap.