Out of stock but variation swatch shows available

  • Resolved dzulfriday

    (@dzulfriday)


    2 years, 6 months ago

    What could be the cause of this problem?
    A variation of product is out of stock, but on the product page, the variation swatch still can be selected.

    I have cleared all cache but still the same.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support angelagrey

    (@angelagrey)

    Hi,

    Thank you for reaching out to us.
    Could you check this problem when our plugin is deactivated?
    Please let me know once you finish.

    Thank you.
    Best regards.

    Plugin Support angelagrey

    (@angelagrey)

    Hi,

    Please disregard my previous comment, my mistake I missed your point.
    Please enable this option.

    Best regards.

    Thread Starter dzulfriday

    (@dzulfriday)

    What is Ajax variation threshold?

    Plugin Support angelagrey

    (@angelagrey)

    For example, if an item has a number of variations, for example, 60 variations, then the value in the “Ajax variation threshold” must be higher than the number of the variations, which means higher than 60, so the option below it “Disable ‘out of stock’ variations items” can work.
    You can find more information in this documentation.

    Plugin Support angelagrey

    (@angelagrey)

    You can try the 2 situations, when the “Ajax variation threshold” value is lower than the number of variations of a product, and when it’s higher. You’ll see when the value is lower, it’ll take more time to load when you changed the variation.

Viewing 5 replies - 1 through 5 (of 5 total)
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